Phone Banking

From now on, you can access your bank account 24/7 via our enhanced automated Phone Banking service. Simply use your HSBC bank account number, credit card number, or Phone Banking number and Phone Banking PIN to access a range of enhanced services at your fingertips.

Click here for the Phone Banking menu.

You can readily access your bank account via phone any time of the day. Simply dial our Phone Banking hotline 1800-HSBC NOW (4722 669) in Singapore or (65) 6-HSBC NOW (4722 669) from overseas for the following services.

Enhanced features:

• User-friendly menu – With the most popular queries and transactions at the top of the list, it saves you time when accessing the transactions you want.
• Instant Phone Banking PIN Reset – You can reset your PIN through the Phone Banking hotline by answering security questions to verify your identity. The new Phone Banking PIN will be reset instantly.

Existing features:

• Account balance enquiry
• Self-service credit card fee enquiry
• Enquiries on products and promotions
• Details on your most recent transactions
• Fund transfers between your accounts and other HSBC accounts
• Request for exchange rates by fax
• Speak to a Phone Banker for any enquiries

You can either apply for the Phone Banking service at any of our branches, or complete the application form  and mail it back to us. We will send your Phone Banking PIN to you via mail within seven days upon receipt of your application. For added security, you should change your Phone Banking PIN after your first dial in to Phone Banking.

*Terms and conditions apply




For more information, get in touch with us here.

Call our 24-hour Customer Service hotline on 1800-HSBC NOW (4722 669) in Singapore or (65) 6-HSBC NOW (4722 669) from overseas.