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For HSBCnet technical enquiries:
(65) 6658 2288
8 am to 6 pm
Mondays to Fridays
For all other enquiries:
1800 216 9008 (Singapore)
(65) 6216 9008 (overseas)
9 am to 5.30 pm
Mondays to Fridays

Security and Protection - other security topics

Security and Protection - Customer service hotline

Please call our Customer Service Centre on 1800 216 9008 (Singapore) or (65) 6216 9008 (overseas) if you encounter any of the following:

  • You forget or lose your password.
  • You suspect some unusual account activity or the last log on time-stamp.
  • There are unauthorised transactions on your accounts.
  • Your Security Device has been stolen or used.
  • You suspect your security has been compromised.
Other security topics
Firewall and antivirus protection
Internal control best practice
Phishing threats
Security Device
Spyware protection
Workplace controls
Your online banking session
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