
HSBC’s learning centre was built to support the bank's commitment to providing customers with a high quality learning experience.
HSBC’s Regional Learning And Development Centre
Peppercorn Room
6 Claymore Hill #03-00 Claymore Plaza
Singapore 229571
For reservations and enquiry please contact Hexagon helpline:
+65 6530 2777 between Mon-Fri, 9 am-5.30 pm or
email hexagon@hsbc.com.sg
Course syllabus consists of different modules that can be customised according to the roles and needs of the attendee. Additional modules can be requested during registration, to best suit your needs.
| Syllabus | Recommended Audience |
| Basic modules | Payments preparer |
| Batch and priority payment flows | |
| Batch and priority payment preparation | |
| File transfers and online activity query | |
| Authorisation procedure | |
| Cash management module | |
| Frequently asked questions | |
| Support channels | |
| Optional modules | Administrators and primary delegates |
| Management controls | |
| Installation and communication profiles | |
| Unattended operations |
Collyer Quay Branch, 21 Collyer Quay Level 2 HSBC Building Singapore 049320
Visit our Commercial International Banking Centre
Phone: 1800 216 9008 (Singapore) (65) 6216 9008 (overseas)
8.30 am to 6.00 pm, Monday to Friday