The Primary User (s) are authorised to set up the access rights, and the functions accorded to Secondary User(s) and the signature requirements of the Company's accounts within Business Internet Banking.

Primary Users are also authorised to set up their own rights and transaction limits (up to the limits stipulated in the application form). The access rights for Secondary User(s) are set up by the Primary Users when the Secondary Users are created online.

Who can change the access rights and limits in Business Internet Banking?

Only Primary Users have the authority to assign access rights and transaction limits in Business Internet Banking.

Can limits be changed online?

For Primary Users, the limits can be changed online, up to the company's daily limits stipulated in the application form. In order to increase the company's limits, the 'Business Internet Banking Change Maintenance Form' must be submitted.

Secondary Users do not have transacting limits.

Can I operate all my company's accounts?

If you are a Primary User, you will be able to operate all your company's accounts that are accessible under Business Internet Banking. If you are a secondary user, the accounts that you can operate will be subject to the access rights assigned to you.

Who can be a Primary User in Business Internet Banking?

Anyone can be appointed a Primary User with the endorsement of your Board of Director via a Mandate. However, we recommend that the appointment be considered carefully as the Primary User(s) are granted wide ranging powers such as rights to set up signature requirements pertaining to accounts, transaction limits, grant or deny access rights etc.

How many Primary Users are allowed in Business Internet Banking?

Up to three Primary Users can be appointed in Business Internet Banking during initial application.

What can a Primary User do in Business Internet Banking?

A Primary User has access to all the accounts your business/company registered with Business Internet Banking. A Primary User is also responsible for setting up Secondary Users for your business/company on Business Internet Banking and managing their access rights.

Who can be a Secondary User in Business Internet Banking?

Any employee of your business/company can be a Secondary User. Secondary Users are responsible for the day-to-day running of the business/company accounts.

How many Secondary Users are allowed in Business Internet Banking?

You can set up as many Secondary Users for your business/company as required. There is no restriction on the number of Secondary Users allowed.

What can a Secondary User do in Business Internet Banking?

A Secondary User can access different accounts and functions in Business Internet Banking depending on the access rights and permissions assigned to him/her. For example, a Secondary User can be given the rights to view account balances and set up transaction details without the rights to authorise those transactions.

Secondary Users must refer to the Primary User if they need their access rights changed.

Can a Secondary User manage the access rights and limits of other Secondary Users?

No, only Primary User(s) has(have) access to the Account Control and User Access function.

Will Secondary Users become active once they are created online?

No. Secondary Users have to receive their own BIB Activation Codes and perform their registration online before they can access Business Internet Banking