The HSBC Infinity customer ("the Customer") agrees to be bound by these terms and conditions governing the use of HSBC Infinity (including without limitation the package of products and services) made or to be made available to the Customer. These terms and conditions shall be read in conjunction with the Bank's Terms and Conditions Governing Personal Deposit Accounts and all other prevailing terms, conditions, rules or regulations governing the products, services and privileges made available by the Bank to the Customer from time to time.

1.  Criteria for joining HSBC Infinity
1.1  To qualify for HSBC Infinity, the Customer needs to have a minimum of S$100,000 in Total Relationship Balance ("TRB") with The Hongkong and Shanghai Banking Corporation Limited ("the Bank") in Singapore or any other criteria determined by the Bank from time to time, based on the products and criteria listed below.

1.2  TRB is made up of the average daily balances for the calendar month, taking into account deposits, investments and insurances held in the name of the Customer with the Bank in Singapore. TRB of the Customer’s sole account will include the balances of the Customer’s joint accounts with HSBC. However, sole account balances will not be included when calculating the TRB for joint accounts. This means that joint accounts will need to separately maintain the minimum TRB to qualify for Infinity.

1.3  TRB includes:
(a) credit balances for deposit accounts, time deposits and Dual Currency Plus (“DCP”)
(b) market value for unit trusts, investment-linked insurance plans and non-capital protected structured products
(c) nominal value for capital protected structured products and bonds
(d) cash value for traditional insurance policies (Note: AIA policies are excluded)

2.  Infinity Service Fee
2.1  A non-refundable service fee will be imposed if the Customer maintains less than the minimum balance of S$100,000 in TRB or such other amount as advised by the Bank from time to time for the previous month.  The Bank shall have the right, by giving the Customer prior written notice, to revise the rate of the fees and charges, to impose new fees and/or charges and/or to change the frequency or manner of payment or such other matters concerning fees and charges as determined by the Bank from time to time.

2.2  The Customer agrees to pay to the Bank and authorises the Bank to debit the designated account or any other accounts with the Bank for the above Infinity service fee..

3.  Global House View ("GHV") dedicated phone access
3.1  This exclusive phone access is available to all HSBC Infinity customers.  Designated officers who attend the call will share with the Customer a consolidated view from HSBC Global Asset Management on major market and asset class information, commentaries, forecasts and analysis.

3.2  Where appropriate, the Customer will be directed to his or her designated branch or an appointment can be arranged with a staff at the relevant branch of the Customer’s choice, subject to availability.

3.3  The GHV hotline is available during office hours and the Bank reserves the right to change the availability of the GHV phone access from time to time.

4.  One month premium waiver on insurance plans
4.1  The one-month premium waiver is only applicable to new insurance plans in HSBC’s Life Protector, Guaranteed Assurance I, Life Manager Plus, HSBC’s GoalSaver (minimum tenor of at least 20 years or any such tenor that is determined by the Bank from time to time), HSBC’s ChildEnrich and/or HSBC’s LifeEnrich.

4.2  Insurance plans can be on monthly or annual payment mode with full premium payment term and minimum monthly premium of S$500 or annual premium of S$6,000 per insurance plan or any other premium amounts as determined by the Bank from time to time.

4.3  No voluntary policy cancellation or premium reduction is allowed within the first policy year of the insurance plan(s). Should the insurance plan(s) be voluntarily cancelled or altered by way of premium reduction within the first year, HSBC reserves the right to claw back the one-month premium waiver.

5.  Amendment to Terms
The Bank reserves the right to review and vary these terms and conditions for HSBC Infinity from time to time including without limitation to terminate the HSBC Infinity relationship with the Customer.  In addition, the Bank reserves the right to suspend, freeze, terminate and/or close any account or the use of any products, services or privileges without assigning any reason whatsoever and with or without notice to the Customer.  In the event of the termination of the HSBC Infinity relationship or the account(s), then without prejudice to any other rights and remedies available to the Bank, the Customer shall return to the Bank all cards and cheque books previously issued to the Customer.