How to activate your HSBC cards?
For security purposes, in order to use your Debit or Credit Card, you will need to activate them.1. HSBC Premier MasterCard Credit Card
2. HSBC Premier Debit Card
3. HSBC Visa Infinite Credit Card
4. HSBC Advance Visa Platinum Credit Card
5. HSBC Advance Debit Card
6. HSBC Visa Platinum Credit Card/Revolution Credit Card
7. HSBC Visa Platinum Debit Card/Classic Credit Card
How to reset your Phonebanking PIN?
1. For new customers2. For existing customers
1. HSBC Premier MasterCard Credit Card
How to activate your card:
Step 1 - Call our activation hotline at 1800-227 8889^
Step 2 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 3 - Select '3' for Card Activation
Step 4 - Select '1' for Credit Card Activation
How to enroll for overseas ATM transactions:
Step 5 - Select '1' to return to Main Menu
Step 6 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 7 - Select '4' for Overseas Usage Enrolment
Step 8 - Select '1' for Overseas Usage Enrolment for Credit Card
^If you are overseas, please call our activation hotline at (65) 6-227 8889.
Step 1 - Call our activation hotline at 1800-227 8889^
Step 2 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 3 - Select '3' for Card Activation
Step 4 - Select '1' for Credit Card Activation
How to enroll for overseas ATM transactions:
Step 5 - Select '1' to return to Main Menu
Step 6 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 7 - Select '4' for Overseas Usage Enrolment
Step 8 - Select '1' for Overseas Usage Enrolment for Credit Card
^If you are overseas, please call our activation hotline at (65) 6-227 8889.
2. HSBC Premier Debit Card
How to activate your card:
Step 1 - Call our activation hotline at 1800-227 8889^
Step 2 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 3 - Select '3' for Card Activation
Step 4 - Select '2' for Debit Card Activation
How to enrol for overseas ATM transactions:
Step 5 - Select '1' to return to Main Menu
Step 6 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 7 - Select '4' for Overseas Usage Enrolment
Step 8 - Select '2' for Overseas Usage Enrolment for Debit Card
^If you are overseas, please call our activation hotline at (65) 6-227 8889.
Premier ATM Card
How to activate your card:
Step 1 - Call our activation hotline at 1800-227 8889^
Step 2 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 3 - Select '3' for Card Activation
Step 4 - Select '3' for ATM Card Activation
How to enrol for overseas ATM transactions:
Step 5 - Select '1' to return to Main Menu
Step 6 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 7 - Select '4' for Overseas Usage Enrolment
Step 8 - Select '2' for Overseas Usage Enrolment for Debit/ATM Card
^If you are overseas, please call our activation hotline at (65) 6-227 8889.
Step 1 - Call our activation hotline at 1800-227 8889^
Step 2 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 3 - Select '3' for Card Activation
Step 4 - Select '2' for Debit Card Activation
How to enrol for overseas ATM transactions:
Step 5 - Select '1' to return to Main Menu
Step 6 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 7 - Select '4' for Overseas Usage Enrolment
Step 8 - Select '2' for Overseas Usage Enrolment for Debit Card
^If you are overseas, please call our activation hotline at (65) 6-227 8889.
Premier ATM Card
How to activate your card:
Step 1 - Call our activation hotline at 1800-227 8889^
Step 2 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 3 - Select '3' for Card Activation
Step 4 - Select '3' for ATM Card Activation
How to enrol for overseas ATM transactions:
Step 5 - Select '1' to return to Main Menu
Step 6 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 7 - Select '4' for Overseas Usage Enrolment
Step 8 - Select '2' for Overseas Usage Enrolment for Debit/ATM Card
^If you are overseas, please call our activation hotline at (65) 6-227 8889.
3. HSBC Visa Infinite Credit Card
How to activate your card:
Step 1 - Call our activation hotline at 1800-227 8811^
Step 2 - Select '4' for Credit Card Activation
How to enrol for overseas ATM transactions:
Step 1 - Call our activation hotline at 1800-227 8811^
Step 2 - Select '5' for Overseas Usage Enrolment
^If you are overseas, please call our activation hotline at (65) 6227 8811.
Step 1 - Call our activation hotline at 1800-227 8811^
Step 2 - Select '4' for Credit Card Activation
How to enrol for overseas ATM transactions:
Step 1 - Call our activation hotline at 1800-227 8811^
Step 2 - Select '5' for Overseas Usage Enrolment
^If you are overseas, please call our activation hotline at (65) 6227 8811.
4. HSBC Advance Visa Credit Card
How to activate your card:
Step 1 - Call our activation hotline at 1800-227 8886^
Step 2 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 3 - Select '3' for Card Activation
Step 4 - Select '1' for Credit Card Activation
How to enrol for overseas ATM transactions:
Step 5 - Select '1' to return to Main Menu
Step 6 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 7 - Select '4' for Overseas Usage Enrolment
Step 8 - Select '1' for Overseas Usage Enrolment for Credit Card
^If you are overseas, please call our activation hotline at (65) 6-227 8886.
Step 1 - Call our activation hotline at 1800-227 8886^
Step 2 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 3 - Select '3' for Card Activation
Step 4 - Select '1' for Credit Card Activation
How to enrol for overseas ATM transactions:
Step 5 - Select '1' to return to Main Menu
Step 6 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 7 - Select '4' for Overseas Usage Enrolment
Step 8 - Select '1' for Overseas Usage Enrolment for Credit Card
^If you are overseas, please call our activation hotline at (65) 6-227 8886.
5. HSBC Advance Debit Card
How to activate your card:
Step 1 - Call our activation hotline at 1800-227 8886^
Step 2 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 3 - Select '3' for Card Activation
Step 4 - Select '2' for Debit Card Activation
How to enrol for overseas ATM transactions:
Step 5 - Select '1' to return to Main Menu
Step 6 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 7 - Select '4' for Overseas Usage Enrolment
Step 8 - Select '2' for Overseas Usage Enrolment for Debit Card
^ If you are overseas, please call our activation hotline at (65) 6-227 8886.
Step 1 - Call our activation hotline at 1800-227 8886^
Step 2 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 3 - Select '3' for Card Activation
Step 4 - Select '2' for Debit Card Activation
How to enrol for overseas ATM transactions:
Step 5 - Select '1' to return to Main Menu
Step 6 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 7 - Select '4' for Overseas Usage Enrolment
Step 8 - Select '2' for Overseas Usage Enrolment for Debit Card
^ If you are overseas, please call our activation hotline at (65) 6-227 8886.
6. HSBC Visa Platinum/HSBC's Revolution Visa Credit Card
How to activate your card:
Step 1 - Call our activation hotline at 1800-227 6868^
Step 2 - Select '1' for Platinum/ Gold Card Services or Select '2' for Revolution Card Services
Step 3 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 4 - Select '2' for Credit Card Activation
How to enrol for overseas ATM transactions:
Step 5 - Select '1' to return to Main Menu
Step 6 - Select '1' for Platinum/ Gold Card Services or Select '2' for Revolution Card Services
Step 7 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 8 - Select '3' for Overseas Usage Enrolment
Step 9 - Select '1' for Overseas Usage Enrolment for Credit Card
^If you are overseas, please call our activation hotline at (65) 6-227 6868.
Step 1 - Call our activation hotline at 1800-227 6868^
Step 2 - Select '1' for Platinum/ Gold Card Services or Select '2' for Revolution Card Services
Step 3 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 4 - Select '2' for Credit Card Activation
How to enrol for overseas ATM transactions:
Step 5 - Select '1' to return to Main Menu
Step 6 - Select '1' for Platinum/ Gold Card Services or Select '2' for Revolution Card Services
Step 7 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 8 - Select '3' for Overseas Usage Enrolment
Step 9 - Select '1' for Overseas Usage Enrolment for Credit Card
^If you are overseas, please call our activation hotline at (65) 6-227 6868.
7. HSBC Visa Platinum Debit/Classic Credit Card
How to activate your card:
Step 1 - Call our activation hotline at 1800-HSBC NOW (4722 669)^
Step 2 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 3 - Select '3' for Card Activation
Step 4 - Select '1' for Credit Card Activation
How to enrol for overseas ATM transactions:
Step 5 - Select '1' to return to Main Menu
Step 6 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 7 - Select '4' for Overseas Usage Enrolment
Step 8 - Select '1' for Overseas Usage Enrolment for Credit Card
^If you are overseas, please call our activation hotline at (65) 6-HSBC NOW (4722 669).
Step 1 - Call our activation hotline at 1800-HSBC NOW (4722 669)^
Step 2 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 3 - Select '3' for Card Activation
Step 4 - Select '1' for Credit Card Activation
How to enrol for overseas ATM transactions:
Step 5 - Select '1' to return to Main Menu
Step 6 - Select '3' for Report Lost Card, Card Activation and Overseas Usage Enrolment
Step 7 - Select '4' for Overseas Usage Enrolment
Step 8 - Select '1' for Overseas Usage Enrolment for Credit Card
^If you are overseas, please call our activation hotline at (65) 6-HSBC NOW (4722 669).
How to reset your Phonebanking PIN?
1. For new customer, please follow the steps below to reset your Phonebanking PIN:
Step 1 - Call in to HSBCNOW
Step 2 - Press 1 for banking service or Press 2 for Credit Card services
Step 3 - Enter your 10 digit Phone banking number (PBN) or 16 digit credit card number
Step 4 - Enter the One Time Password (OTP) that is sent to your registered mobile number
Step 5 - Enter a new 6 digit PIN number of your choice twice
Pin successfully set
Step 2 - Press 1 for banking service or Press 2 for Credit Card services
Step 3 - Enter your 10 digit Phone banking number (PBN) or 16 digit credit card number
Step 4 - Enter the One Time Password (OTP) that is sent to your registered mobile number
Step 5 - Enter a new 6 digit PIN number of your choice twice
Pin successfully set
2. For existing customer, please follow the steps below to reset your Phonebanking PIN:
Step 1 - Call in to HSBCNOW
Step 2 - Press 1 for banking service or Press 2 for Credit Card services
Step 3 - Enter your 10 digit Phone banking number (PBN) or 16 digit credit card number and press # when prompt for PIN
Step 4 - Press 2 to reset your Phonebanking PIN for accessing the full automated Phonebanking services
Step 5 - Enter the One Time Password (OTP) that is sent to your registered mobile number
Step 6 - Enter a new 6 digit PIN number of your choice twice
Pin successfully set
Step 2 - Press 1 for banking service or Press 2 for Credit Card services
Step 3 - Enter your 10 digit Phone banking number (PBN) or 16 digit credit card number and press # when prompt for PIN
Step 4 - Press 2 to reset your Phonebanking PIN for accessing the full automated Phonebanking services
Step 5 - Enter the One Time Password (OTP) that is sent to your registered mobile number
Step 6 - Enter a new 6 digit PIN number of your choice twice
Pin successfully set
** Please note that your phonebanking third party transfer option will be de-activated once you have done a successful pin change.
To re-activate your third party transfer option, please click here and download the form ("change of personal particulars and contact details"). Kindly complete and mail back to us.
