Credit Card Liability (Effective from 1 November 2009)

1. Prior to notification of your credit card loss to us, the cap for card liability due to unauthorised charges is S$100 maximum provided that you have not defaulted, acted fraudulently, with negligence or failed to inform us immediately after knowing that your credit card has been lost or stolen. Interest charges and late fees will not be levied during the period of investigation to determine responsibility and liability of the unauthorised charges.
2. You will not be liable for any unauthorised charges after we receive notice of loss or theft of credit card, or disclosure of your card particulars.
3. You are liable for 100% of unauthorised charges or amounts up to your credit card limit whichever is lower if you have defaulted, acted fraudulently or with negligence. Interest charges and late fees will not be levied on the unauthorised charges unless you have defaulted, acted fraudulently, with negligence or failed to report the card loss immediately.
4. In the event that you acted with negligence, we reserve the right to terminate the credit card facilities extended to you as well as pursue legal action to recover all outstanding amounts under the credit card account.
5. You are not liable for any unauthorised charges in situations whereby the physical credit card was not stolen but the credit card details were used for unauthorised transactions provided you have not defaulted, acted fraudulently or with negligence.
6. You are not liable for unauthorised PIN activated transactions provided you have not defaulted, acted fraudulently or with negligence.