Frequently Asked Questions

1. Are there any exclusions to my policy?

Like all insurance policies, HolidayCare has exclusions that do not allow for claims, such as



Motorcycling, riding or driving in any kind of race, all professional sports and air travel (other than passenger on a scheduled commercial flight), hitch-hiking, backpacking, winter sports, mountaineering, hiking/trekking in remote areas and underwater activity.



Pregnancy, miscarriage or childbirth, AIDS, self-inflicted injury or illness, suicide, alcoholism or use of drugs.



Any pre-existing conditions.



War (conventional or utilisation of nuclear, chemical or biolo

 

What is the maximum period of the coverage?

The maximum period in any one trip shall not exceed ninety days, for both single trip and annual travel covers.

 

What is the age limit for HolidayCare?

The age limit for HolidayCare is up to the 70th birthday of the individual.

 

Who is eligible for HolidayCare?

HolidayCare is applicable to Singapore citizens, permanent residents of Singapore, work permit holders and other permanent pass holders in Singapore.

 

Who can be included in the Family plan?

Only the main applicant, spouse and children up to their 18th birthday accompanying their parents on the trip can register in the Family plan. The Insured Person must be travelling together on the same trip.

 

Does HolidayCare cover a one-way trip?

No, it does not cover a one-way trip and Singapore must be the country of origination for your trip.