Phone Scams Alerts

1. What is it?
   
   Please be aware that fraudsters can use a simple phone call to carry out a scam. In a phone scam, the following situations are typically used:
   
   - Lottery scam: The caller tells you that you have won a lottery/lucky draw and you need to pay a processing fee to collect the winnings.
   
   - Kidnap scam: The caller tells you they have kidnapped your loved one and demand a ransom for their release.
   
   - Impersonation scam: The caller claims to be from the Court or Police (or other Government agencies) and tells you that you need to pay a fine.
   
   
2. What should you do?
   
   If you receive such a call:
   
   - Do not pay any money in advance to collect a prize,
   
   - Do not reveal your identity, bank account number or other personal information over the phone,
   
   - Do not engage in prolonged conversations with the caller,
   
   - Remember the Police, Supreme Court or any government agency would never ask anyone, especially those in connection to a criminal case, to transfer money to a bank account. If any payment is to be made, an official written notice and an official receipt would be issued.
   
   Those who receive such calls should alert the Police. More details of such scams can be found in the SPF website at www.spf.gov.sg or www.cad.gov.sg.