From 2 May to 31 July 2014, redeem your Rewards points for lucky draw chances to win your favourite timepiece or a 7-night luxurious cruise on the Mediterranean for two.
Every lucky draw chance requires just 100 points*. The more Rewards points you redeem, the more chances you'll get!
Get your favourite timepiece with S$10,000 worth of Dickson Watch and Jewellery vouchers.
Enjoy 9D7N Western Mediterranean Fly-Cruise with DYNASTY TRAVEL on board Royal Carribean Cruise Line for 2 (includes return Economy Class air ticket on Singapore Airlines)
*Terms and conditions apply.
Redeem great gateways with your HSBC's Reward points
Starting from just 3,500 HSBC's Rewards points, you can now redeem for vacations vouchers to offset your travel purchases at hsbc.com.sg/vacations. Choose from over 100,000 travel options including hotels, flights packages and even attractions passes!
|Denominations||HSBC's Rewards points|
|S$20 Vacations voucher||3,500 points|
|S$50 Vacations voucher||8,750 points|
|S$200 Vacations voucher||35,000 points|
Make the most of your Rewards points with these exclusive redemptions.
HSBC Premier MasterCard cardholders redeem most of our Rewards with 10% less Rewards points*
Turn all your spending on HSBC credit cards into free petrol at Shell petrol stations islandwide.Enrol here
Redeem Resorts World Sentosa attractions voucher, Universal Studios Singapore® One-day pass or staycation at Resorts World Sentosa Ocean Suites or Equarius Hotel.
UNIVERSAL STUDIOS, UNIVERSAL STUDIOS SINGAPORE, Universal Globe logo, and all Universal elements and related indicia TM & © Universal Studios. All Rights Reserved.Redeem now
Log on to your Personal Internet Banking account to redeem.
Not a Personal Internet Banking customer yet? You can register for an account here.
Redeem your rewards via our 24-hour HSBC hotline at 1800 HSBC NOW (4722 669). Not a Phone Banking customer yet? Sign up now.
Simply follow the automated instructions.Step 1: Key in your 16-digit HSBC credit card number when prompted
You can still redeem great rewards by topping up with additional Rewards points at S$8 per block of 1,000 Rewards points!* The cash amount will be charged to your HSBC credit card. Simply call 1800-HSBC NOW (4722 699) to redeem.
*Not applicable for redemption of air miles. Redemption for Rewards points top-up has to be accompanied with a concurrent redemption of another Rewards item.
Am I eligible for the HSBC's Rewards Programme?
All HSBC credit Cardholders, except Corporate Cardholders, holding valid accounts are eligible for the programme.
How do I earn the Rewards points?
You will be entitled to one Rewards point for every S$1 charged to your HSBC credit card. For US dollar credit cards, you will be entitled to one Rewards point for every US$0.60 charged. This excludes Cash Advance, finance charges and adjustments. Rewards points will be awarded to posted transactions.
Can Supplementary Cardholders earn points?
Yes, these points will be accumulated in the primary Cardholder's account, and only the primary Cardholder can redeem the Rewards points. The primary Cardholder can then authorise the supplementary Cardholder to utilise the Rewards voucher by completing the voucher with his/her credit card number and signature.
What is the validity of my Rewards points?
Rewards points are valid for three years from the year it is earned, expiring on the anniversary date of issuance of the credit card.
For example, if your anniversary date of issuance is on 1 April, here's an illustration of the validity of your Rewards points:
|Rewards points earned in the period of||Expiry Date|
|1 April 2013 - 31 March 2014||31 March 2016|
|1 April 2014 - 31 March 2015||31 March 2017|
|And so on...|
How do I find out my Rewards points balance?
Your Rewards points balance will be reflected on your credit card statement or you may call our 24-hour HSBC hotline at 1800 HSBC NOW (4722 669). You can also check your balance online if you are a Personal Internet Banking customer.
To check your Rewards points balance via the 24-hour HSBC hotline at 1800 HSBC NOW (4722 669), simply follow the automated instructions:
To check your Rewards points balance online:
How do I redeem my Rewards points?
Click here to view redemption instructions.
Can I use my Rewards points to pay my HSBC credit card's Annual Fee?
Yes. Please redeem one month before the Annual Fee is billed or on the actual Annual Fee billing month. Details of the successful redemption will be reflected in your credit card statement.
If I have insufficient points for a reward I wish to redeem, can I purchase the Rewards points to top up my balance?
Yes. You can purchase Rewards Points for S$8 per block of 1,000 Rewards points. The cash amount will be charged to your HSBC credit card. Rewards points top-ups are not applicable for redemption of air miles. Redemption for Rewards points top-up has to be accompanied with a concurrent redemption of another Rewards item.
Simply call 1800-HSBC NOW (4722 669) to request for your Rewards points top-up. For Premier MasterCard cardholders, please call 1800-227 8889.
When will I receive my Rewards voucher(s)?
The Rewards voucher(s) will be sent to your mailing address within seven working days. In the event of an unsuccessful redemption, a notification letter will be sent.
What is the validity of the Rewards voucher?
The Rewards voucher is valid for three months from the date of issuance, unless otherwise specified.
Can I cancel or exchange the Rewards voucher(s)?
We regret that cancellation or exchange of Rewards voucher(s) will not be accepted once the redemption has been accepted by HSBC. There will be no replacement for lost, defaced, torn, damaged or stolen Rewards voucher(s).
How do I utilise my Rewards voucher(s)?
You will need to fill in last 4-digit of your credit card number and sign on the Rewards voucher(s). The Rewards voucher(s) must be presented prior to making payment or quoted when making reservations.
Is my Rewards voucher transferable?
The Rewards voucher may be transferred to a third party but the Cardholder must complete the Rewards voucher with their credit card number and signature. Charges exceeding the value stated on the Voucher should be settled using HSBC credit cards.
Who are your frequent flyer partners?
Click here to find out more about HSBC's Mileage Programme.
HSBC accepts no liability for the goods and services provided by the merchants involved in this programme. HSBC reserves the right to vary the terms of or withdraw the programme at any time without prior notice. In case of any dispute, HSBC's decision is final and no correspondence will be entertained. All information is correct at time of posting online.
Participation in the Mileage Programme allows you to earn miles and fly around the world for less. You can now redeem air miles at 5,000 Rewards points per block of 2,000 miles. HSBC's Mileage Programme includes Asia Miles, Asia's leading travel reward programme, and KrisFlyer, the frequent flyer programme of Singapore Airlines, the world's most awarded airline.
Asia Miles airline partners include:
Krisflyer airline partners include:
Asia Miles™ and Krisflyer programme terms and conditions apply.
How do I convert my Rewards points into air miles?
Simply sign up for a one-time enrolment in HSBC's Mileage Programme to start converting your Rewards Points into KrisFlyer or Asia Miles™. To enrol, please complete and return this enrolment form.
Please note that you are required to be a member of at least one of the participating airlines' frequent flyer / travel reward programmes prior to enrolling in HSBC's Mileage Programme. If you are not a member yet, you may visit www.asiamiles.com or www.krisflyer.com to register. A membership number will be assigned to you right away upon successful registration.
Are there any charges to convert my Rewards points into air miles?
An annual Mileage Programme fee of S$40 (subject to GST) applies. Alternatively, you can redeem 9,000 Rewards points for the Mileage Programme fee waiver.
How long will it take for the conversion to take place?
Please allow 14 to 21 working days. You can also contact the respective frequent flyer partners to check on the status of the conversion:
How to enrol in the Mileage Programme
To enrol in the Mileage Programme, you must first be a member of at least one of the participating airlines' frequent flyer / travel reward programmes. If you are not a member yet, you may visit www.asiamiles.com or www.krisflyer.com to register. A membership number will be assigned to you right away upon successful enrolment.
To transfer your Rewards points to your frequent flyer / travel reward programme account(s), simply complete and return the enrolment form to enrol in HSBC's Mileage Programme.
An annual programme fee of S$40 (subject to GST) applies. Alternatively, you can redeem 9,000 Rewards points for the Mileage Programme fee waiver.
HSBC's Rewards Programme terms and conditions apply. Click here for full details.