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HSBC's Rewards Programme 2013/2014

Redeeming your rewards

Online Redemption

Kindly note that the HSBC’s Rewards online redemption system is currently not available. However, you may still redeem your desired rewards via our dedicated hotline at 1800-REWARDS (739 2737). We apologise for any inconvenience caused.

Phone Redemption

1. Call 1800-REWARDS (739 2737).
2. Select 1 for "Redemption".
3. Key in your 16-digit HSBC credit card number and press #.
4. Key in the redemption code of your selected item and press #.
5. Key in the quantity to redeem and press #.
6. Key in your NRIC or passport number and press #.
7. Key in your mobile number and press #.
8. To redeem more rewards, select 1. To end the call, select 9. To speak to a Customer Service Representative, call 1800-HSBC NOW (4722 669).


Not enough Rewards points?

You can still redeem great rewards by topping up with additional Rewards points at S$8 per block of 1,000 Rewards points!* The cash amount will be charged to your HSBC credit card. Simply call 1800-HSBC NOW (4722 699) to redeem.
* Not applicable for redemption of air miles. Redemption for Rewards points top-up has to be accompanied with a concurrent redemption of another Rewards item.

Note 

Dear Cardholders,
Kindly note that the HSBC’s Rewards online redemption system is out of service. However, you may still redeem your desired items via our dedicated hotline at 1800-REWARDS (739 2737). We apologise for any inconvenience caused.