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With GetRate, you can now take control over foreign exchange rates transfer via Personal Internet Banking where you get to view real-time quotes before you transfer.
You can also gain access to the latest updates on foreign currency trading market news and highlights here.
From 10 April to 30 June 2012, stand a chance to win S$5,000 cash*.
- Be the first 500 customers to transact a minimum of S$5,000 on GetRate or Online Unit Trust and receive S$20 cash* credit into your account.
- 1 lucky draw* chance for every S$1,000 transaction you make. The more you transact, the more chances you have.
From 1 May to 30 June 2012, enjoy attractive interest rates up to 2% p.a.† on your multi-currency savings account when you convert your currency via GetRate.
Log on to your Personal Internet Banking now and take advantage of the attractive interest rates.
| Currency | Prevailing Interest Rates (% p.a.) as at 11 May 2012 | Month 1 - 2 Bonus Interest Rates on Top up Amount of $10,000 or more (% p.a.) | |||
| First $24,999.99 | From $25,000 to S$99,999.99 | From $100,000 to S$499,999.99 | $500,000 and above | ||
| USD | 0.0 | 0.0 | 0.0 | 0.0 | 1.00 |
| AUD | 1.45 | 1.60 | 1.80 | 2.10 | 2.00 |
| GBP | 0.0 | 0.0 | 0.0 | 0.0 | 1.00 |
| EUR | 0.0 | 0.0 | 0.0 | 0.0 | 1.00 |
Important notes
Under the provisions of the Deposit Insurance and Policy Owners' Protection Schemes Act 2011 (the "Act"), Singapore dollar denominated deposits with The Hongkong and Shanghai Banking Corporation Limited, Singapore Branch ("HSBC") held by a non-bank depositor ("Insured Depositor") will be insured by the Singapore Deposit Insurance Corporation Limited or such other company as may be designated as the deposit insurance and policy owners' protection agency for the purposes of the Act (the "Agency"), for up to S$50,000 per Insured Depositor, or such other limit as may be specified in the Act. In addition, Singapore dollar denominated deposits:
(i) with HSBC which are held by an Insured Depositor, as trustee under a trust account, or held on trust in a client account, will be insured by the Agency for up to S$50,000 per account, or such other limit as may be specified in the Act; and
(ii) placed with HSBC by an Insured Depositor under the Central Provident Fund Investment Scheme and/or the Central Provident Fund Minimum Sum Scheme will be insured for up to S$50,000 per Insured Depositor, or such other limit as may be specified in the Act.
HSBC Personal Internet Banking customers can now take control over foreign exchange rates with GetRate,
a new feature for online@hsbc customers.
- GetRate is a new feature offered by HSBC as part of our Personal Internet Banking service
- GetRate provides real-time exchange rate quotes from HSBC
- You have a choice to accept or reject the quoted rate
- If you accept a quote, the exchange rate is booked instantly for your transaction
- With HSBC Foreign and Multi Currency Savings Accounts, your transactions are completed instantly
- GetRate is subject to respective transaction cut-off timings
- GetRate is available for GetRate supported currencies
Use GetRate to achieve greater savings on your next transfer:
| Example 1 | |
|---|---|
| Transferring in Singapore dollar to your US dollar Current account | |
| Debit S$100,000 at Board Rate (1.246) | = credit US$80,256.82 |
| Debit S$100,000 at GetRate (1.238) | = credit US$80,775.44 |
| Savings | = US$518.62 |
| Example 2 | |
|---|---|
| Transferring to Hong Kong dollar from your Sterling Pounds account | |
| Credit HK$450,000 | = debit £36,397.17 at Board Rate (12.3636) |
| Credit HK$450,000 | = debit £35,653.45 at GetRate (12.6215) |
| Savings | = £743.72 |
Rates shown above are indicative and for illustrative purposes only.
Frequently asked questions
What is GetRate?
GetRate is a service on Internet Banking that provides real-time exchange rates for transfers. This service is available when both the payment currency and debit currency are supported by GetRate. For example, making a telegraphic transfer from US dollars to Euro or vice versa. This service is subjected to the respective transaction cut-off timings.
How can I sign up for GetRate?
GetRate is available on both Personal and Business Internet Banking. GetRate is only applicable for transfers involving foreign exchange, of amounts from S$1 to S$2 million for Business Internet Banking and amounts from S$1,000 to S$9,999,999.99 for Personal Internet Banking.
To sign up for Business Internet Banking, contact your Relationship Manager or call our Customer Service Centre on 1800 216 9008 (Singapore) or (65) 6216 9008 (overseas).
To sign up for Personal Internet Banking, you can register at www.hsbc.com.sg using your primary credit card, debit card, ATM card or Internet Registration card (with Multi Currency Account only).
How do I start using GetRate?
Securing a rate via GetRate is easy. To start using this service, click on 'Confirm and Get Rate' on the transfer review page.
For Business Internet Banking users, this function is only available for final authorisers of an eligible transaction.
The offered rate will be displayed. To secure the rate, simply click on 'Accept' before the rate expires.
What types of online transactions are supported by GetRate?
GetRate is available for the following transactions:
• Cashier's order
• Demand draft
• MEPS (transfer to another bank in Singapore)
• Telegraphic transfer (transfer to another bank worldwide)
• Linked accounts transfer
• Transfer to other HSBC Singapore account
• Transfer to other HSBC Singapore credit card
Can I book GetRate for future dated transfers?
No, GetRate only applies to immediate transfers. The prevailing foreign exchange rates will be applied for future-dated transfers on the day the instruction is effected.
Is GetRate available for all currencies?
GetRate is available for transactions involving any two of the following currencies:
• Australian dollar
• Canadian dollar
• Danish kroner
• Euro
• Hong Kong dollar
• Japanese yen
• Norwegian kroner
• New Zealand dollar
• Singapore dollar
• South African rand
• Sterling pound
• Swedish krona
• Swiss franc
• Thai baht
• US dollar
*Both payment currency and debit account currency must be GetRate supported currencies.
Is there a requirement on the minimum and maximum transaction amount for GetRate?
For Business Internet Banking users, transactions of amounts from S$1 to S$2 million.
For Personal Internet Banking users, transactions of amounts from S$1,000 to S$9,999,999.99.
What is the cut-off time for the GetRate service?
For linked account transfers and transfers to other HSBC account or credit card, GetRate is available round-the-clock from Monday 6 am to Saturday 5 am, excluding public holidays.
For telegraphic transfers, MEPS, cashier's order and demand draft, please log on to Internet Banking to view the respective transaction cut-off timings.
How do I submit a transfer with GetRate?
1. Fill in the required transaction details and click on 'Submit'
2.On the review transfer page, click on 
3. The offered rate will be displayed
4. To book the rate, click on 'Accept'
Why is there a countdown timer after I click on 'Confirm and Get Rate'?
As the live foreign exchange rates are constantly changing, the time bar displays the duration you can hold the offered rate before that rate expires.
Can I request for another foreign exchange rate?
Yes, you may request for another foreign exchange rate after the timer expires. Click on 'Refresh' to obtain a new rate.
Why is the 'Confirm and Get Rate' button not available?
The 'Confirm and Get Rate' button will only be available if the following conditions are fulfilled:
• The transaction type is eligible for GetRate. Please refer to question 4.
• FEX contract reference must not be entered (Business Internet Banking only).
• The transfer must be immediate.
• Foreign exchange must be between two GetRate supported currencies.
• Submission must be made within the respective transaction cut-off timings.
• Transaction must be submitted by a primary user and does not require further authorisation (Business Internet Banking only).
• Log on to Personal Internet Banking
• Find out more about Personal Internet Banking
