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Help and advice on Financial Relief Measures for your retail banking account, mortgage, insurance, or unsecured credit facilities (credit card, personal loan, personal line of credit or debt consolidation plan).
Stay safe online and guard against coronavirus scams.
See how you can use online and mobile banking without leaving home.
Financial Relief Measures
Find out about the repayment schemes available, how to opt in and important information on your mortgage terms.
If COVID-19 has impacted your finances, you have the option to convert your outstanding balance on unsecured credit facilities with HSBC into an instalment plan.
Waiver of Below Balance retail bank account fees
You may apply to waive your Below Balance Fees on your retail banking account.
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Online banking from the comfort of your home
Get help with online banking or our mobile banking app (on compatible devices) without having to leave your home.