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Help with your finances

To help you through these uncertain times, we've introduced the Special Financial Relief Programme (SFRP), financial support and guidance you need.

To help ease your financial burden and provide access to basic banking services throughout the coronavirus pandemic, we are offering relief measures to our existing customers with mortgage facilities. 

Special Financial Relief Programme (SFRP) measures related to the COVID-19 outbreak

Featured help and support articles

View Avoid the crowds and bank online article.

Get help with online banking or our mobile banking app (on compatible devices) without having to leave your home.

View branch information.

With the Movement Control Ordinance in place, we have had to update our branch services and hours. View the latest information.

We're here to help


Stay safe online and guard against coronavirus scams.

Online banking

See how you can use online and mobile banking without leaving home.