Coronavirus (COVID-19) Financial support

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Financial support

To help ease your financial burden and provide access to basic banking services throughout the coronavirus pandemic, we are offering relief measures to our existing customers with retail banking account, mortgage or unsecured credit facilities (Credit Card, Personal Loan, Personal Line of Credit or Debt Consolidation Plan).

Special Financial Relief Programme (SFRP) measures related to the COVID-19 outbreak

Mortgages

Defer your monthly mortgage repayment till 31 December 2020. Find out about the two deferral options available to you.

Apply now by using Special Financial Relief Programme Mortgages Request Form pdf. This link will open in a new window

Unsecured

Convert the existing outstanding balances of your unsecured credit facilities with HSBC into an instalment plan at an effective interest rate of 8% p.a. for a tenor of up to 5 years.

Apply online now by using Special Financial Relief Programme Unsecured Request Form. This link will open in a new window

Provide additional documents by using Special Financial Relief Programme Unsecured Additional Documents Form. This link will open in a new window

Retail banking accounts

From 6 May 2020 to 31 Dec 2020, opt in for a waiver of the Below Balance Fee on your retail banking account.

Apply online now by using Special Financial Relief Programme Retail Banking Accounts Form. This link will open in a new window

Debt Consolidation plans

Extend your loan tenor for up to 5 years for a lower monthly repayment amount.

Find out more about the relief measures available for customers with Debt Consolidation Plan.

Apply online now by using Special Financial Relief Programme Debt Consolidation Plan Request Form. This link will open in a new window

Provide additional documents by using Special Financial Relief Programme Debt Consolidation Additional Documents Form. This link will open in a new window

Helping you stay insured

At HSBC Life, we promise to help protect you and your family in times of need.

Because a promise is still a promise, we are pleased to present to you our complimentary special benefits for Novel Coronavirus (COVID-19). This new range of benefits, at no additional cost, will also be extended to your family members.

Benefit details View novel cornavirus special benefits brochure pdf This link will open in a new window View FAQs View novel cornavirus special benefits faq pdf This link will open in a new window

Furthermore, for policies with premiums due between 1 April 2020 to 30 September 2020 (both dates inclusive), policyholders can apply to defer their premiums payment for up to 6 months and continue to receive coverage. For more information, please refer to our FAQs

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