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Accelerate Campaign 2026 (“Promotion”) Terms and Conditions

Promotion period: 9 October to 15 November 2026 (Singapore time)

A. Promotion-Specific Terms and Conditions

  • Promotion Period
    • This Promotion is offered by HSBC Bank (Singapore) Limited (“HSBC“, “we” or “us“). The Promotion starts on 9 October 2026 and ends on 15 November 2026 (the “Promotional Period“), unless it ends earlier under Clause A8.
    • By taking part in this Promotion, you confirm that you have read, understood and agree to be bound by these Promotion-Specific Terms and Conditions (this Section A) and the General Terms and Conditions (Section B).
    • We may change the Promotional Period if reasonably necessary. See Section B, Clause B6 (Changes or withdrawal of the Promotion).
  • Who Can Take Part (Eligible Customers)

    • You can take part if, during the Promotional Period:

      1. you meet all requirements in Clause A3; and
      2. you are an eligible customer type under Clause A2.1.
      • Eligible Customer Types

        • You are eligible if you meet all the following criteria during the Promotional Period

          1.  You hold a principal HSBC Live+ Credit Card(s) issued by HSBC in Singapore (each, a “Card“) as a primary credit cardholder; and
          2. You have been notified via eDM, Push Notification, and/or any other communications sent by HSBC to the customer, in respect of this Promotion.
  • What You Must Do to Qualify

    • To qualify for the Reward (as defined at Clause A5 below), you must meet all requirements below (in no particular order):

      1. Register your interest

        Register your interest via the HSBC Credit Card Campaign Registration Form (“E-Form”) using the correct gift code “ACC” within the Promotional Period (each successfully registered Eligible Customer shall be a “Registered Cardholder” and the Card used by him/her to make the registration will be a “Registered Card“). If the gift code consists of a spelling error, the registration will be void and you will not be eligible to participate in this Promotion.

        Registrations in any other format, and/or E-Form registrations with incorrect information will be automatically disqualified. An acknowledgement of participation will be displayed on the website after the E-Form registration has been submitted. This acknowledgement of participation does not equate to qualification of the Reward, even if the Qualifying Spend requirement is met.

      2. Charge the minimum Qualifying Spend (as defined below) to your HSBC Live+ Credit Card

        Be among the first 1,000 Registered Cardholders to charge a minimum Qualifying Spend (as defined below at Clause A4) of S$300 (or foreign currency equivalent), with a minimum of 3 qualifying transactions (excluding any Excluded Transactions) within the Promotional Period to their Registered Card

        1.   All Qualifying Spend with transaction dates charged within the Promotional Period must be posted to a Registered Cardholder’s Card account by 20 November 2026. HSBC accepts no liability for any late submission of any transaction by any merchants or for any reason whatsoever.
        2.  All Qualifying Spend transactions charged to the Cards in the name of the same Cardholder will be aggregated together to qualify for the minimum Qualifying Spend. HSBC is not responsible for any failure or delay in the transmission of Qualifying Spend transactions by any party including but not limited to acquiring merchants, merchant establishments, or any telecommunications provider.
        3. Supplementary cardholders are not eligible for this Promotion. However, for each main Cardholder who is a Registered Cardholder, Qualifying Spend made by supplementary cardholders will be consolidated under such main Cardholder’s Card account for the purpose of accumulating the relevant minimum Qualifying Spend.
      3. Accounts must be in good standing

        Your HSBC Card account(s) must be maintained in good standing and conducted properly (as determined by us in our reasonable discretion) during the Promotion Period and up to the Reward fulfilment date.

  • What is a Qualifying Spend and what are the Excluded Transactions

    • “Qualifying Spend” shall mean posted retail transactions including Local Retail Transactions, Online Transactions and Overseas Transactions charged to a Card account of an Eligible Customer (as defined below) and/or to the account of the supplementary cardholder of the relevant Eligible Customer (as defined below) during the Promotional Period and shall exclude the list of Excluded Transactions (as defined below).

      “Local Retail Transactions” shall mean retail transactions which are successfully carried out in Singapore dollars and charged to a Card account and/or to the account of the supplementary cardholder of the relevant Eligible Customer.

      “Online Transactions” shall mean all retail transactions successfully charged to a Card account and/or to the account of a supplemental cardholder of an Eligible Customer made via the internet and processed by the respective merchants/acquirers as an online transaction type through the MasterCard International Incorporated and/or Visa Worldwide networks during the Promotional Period.

      “Overseas Transactions” shall mean all overseas transactions successfully carried out outside Singapore and charged in foreign currency to a Card account and/or to the account of a supplemental cardholder of an Eligible Customer during the Promotional Period.

      “Excluded Transactions” shall mean any of the following (which shall, where applicable, be determined based on the transaction descriptions reflected in HSBC’s system and the merchant category codes from Visa / MasterCard):

      • Foreign exchange transactions (including but not limited to Forex.com);
      • Donations and payments to charitable, social organisations and religious organisations;
      • Quasi-cash transactions (including but not limited to transactions relating to money orders, traveler’s checks, gaming related transactions, lottery tickets and gambling);
      • Payments made to financial institutions, securities brokerages or dealers (including but not limited to the trading of securities, investments or crypto-currencies of any kind);
      • Payments on money payments/transfers (including but not limited to Paypal, SKR skrill.com, CardUp, SmoovPay, iPayMy);
      • Payments to any professional services provider (including but not limited to GOOGLE Ads, Facebook Ads, Amazon Web Services, MEDIA TRAFFIC AGENCY INC);
      • Top-ups, money transfers or purchase of credits of prepaid cards, stored-value cards or e-wallets (including but not limited to Grab Top-Up, EZ-Link, Transitlink, NETS Flashpay and Youtrip);
      • Payments in connection with any government institutions and/or services (including but not limited to court costs, fines, bail and bond payment);
      • Payments to educational institutions;
      • Any AXS (including AXS Pay+Earn) and ATM transactions;
      • Any payments or transactions on Carousell;
      • Tax payments;
      • Payments for cleaning, maintenance and janitorial services (including property management fees);
      • Payments to insurance companies (including but not limited to sales, underwriting, premiums and insurance services);
      • Payments on utilities;
      • The monthly instalment amounts under the HSBC Spend Instalment and HSBC 0% Card Instalment Plans; In the case of HSBC Spend Instalment, only the total purchase amount will qualify as a Qualifying Spend in the month of purchase.
      • Balance transfers, fund transfers, cash advances, finance charges, late charges, HSBC’s Cash Instalment Plan, any fees charged by HSBC;

      and such other categories of transactions which HSBC may exclude from time to time.

  • What You Get If You Qualify

    • “If you qualify, you will receive one S$30 worth of GrabGifts digital voucher (the “Reward“):

      Minimum Qualifying Spend Reward Gift Code
      S$300
      (includes at least 3 qualifying transactions)

      S$30 GrabGifts voucher

      (Limited to the first 1,000 Qualified Cardholders)
      		 ACC
      Minimum Qualifying Spend
      S$300
      (includes at least 3 qualifying transactions)
      Reward

      S$30 GrabGifts voucher

      (Limited to the first 1,000 Qualified Cardholders)
      Gift Code
      ACC

      The Reward:

      • cannot be exchanged for cash, Reward Points, credit or anything else, whether in whole or part;
      • cannot be transferred to someone else; and
      • may be replaced by us with an item/ benefit of similar value.

      Once the Reward has been issued, we cannot replace it if it’s lost, stolen, damaged or defaced.

  • When You Will Not Qualify
      1. In the event that a Registered Card is voluntarily or involuntarily cancelled or terminated or suspended for any reasons whatsoever, or a Qualified Cardholder is determined by HSBC not to have fulfilled the conditions of the Promotion for any reason, HSBC reserves the right to disqualify the Qualified Cardholder from receiving any Reward.
      2. In the event where any Local and/or Overseas Qualifying Spend posted to the Card account is subsequently voided, refunded, reversed, or is found to be (in HSBC’s opinion) in respect of or related to business expenses (whether in whole or in part), and if following such adjustment in relation to Local and/or Overseas Qualifying Spend, you do not meet the qualifying conditions as set out at Clause A3 above including the minimum Qualifying Spend, you will not be eligible to receive the Reward . In this case, if the Reward was already awarded to you, you agree that HSBC may, and authorise HSBC to debit the Card Account for the Reward value.
  • Maximum Rewards per Eligible Customer

      • Each Eligible Customer can receive a maximum of 1 Reward(s) regardless of the minimum Qualifying Spend during the Promotional Period.

  • Reward Allocation and Availability

      • Rewards are available on a first-come, first-served basis during the Promotional Period. There are 1,000 Rewards in total, and the first 1,000 Eligible Customers who meet all the requirements in Clauses A2 and A3 will receive one Reward each. We will not contact customers to confirm when all Rewards have been claimed and we are not obligated to update you on the current availability of the Reward (including how many have been awarded).

  • Reward Fulfilment and Ongoing Eligibility

      • If there are no unexpected delays, a redemption SMS containing details of the redemption of the Reward will be sent to the relevant Qualified Cardholder’s registered mobile number in HSBC’s records by 31 January 2027, after we have confirmed you have met all Promotion requirements in clause A2 and clause A3.

      To receive the Reward, you must continue to meet all eligibility criteria and comply with these Promotional Terms and Conditions up to the Reward fulfilment date. For example, if your account is not in good standing on the fulfilment date, you will not be eligible for the Reward.

      We cannot process requests to issue the Reward early or to provide part of the Reward.

      SMS delivery is dependent on the relevant telecommunication service providers. HSBC is not responsible in any manner whatsoever for any non-receipt of, or delay in the receipt of, any SMS by any party.

  • Using the Reward (Merchant T&Cs)

      • Your Reward is subject to the terms and conditions of the relevant merchant(s) providing the products and/or services. Please check with the merchant(s) directly for full details. We are not a supplier of those products and/or services, so we are not responsible for them.

  • Can This Promotion Be Combined With Other Offers?

      • Unless we say otherwise, this Promotion cannot be used together with other offers, campaigns, promotions, privileges or vouchers running during the Promotional Period.

  • Other Terms

      • Other terms apply to this Promotion. These are set out in “General Terms and Conditions” (Section B). Together, Section A and Section B form the “Promotional Terms and Conditions“.

B. General Terms and Conditions

  • Credit Card Terms Still Apply

      • The HSBC Credit Card Terms (the “Credit Card Terms“) will apply to your Card. If there is any inconsistency between these Promotional Terms and Conditions for this Promotion and the Credit Card Terms, the Promotional Terms and Conditions apply to the extent of the inconsistency.

  • Your Personal Data

      • By participating in the Promotion and providing your personal information (such as your name, residential address, e-mail address and /or mobile number) (“your Personal Data“) to us, you consent to us (and our agents and their respective authorised service providers) collecting, using, disclosing and/or sharing your Personal Data for:

      1.   administering and fulfilling the Promotion;
      2.  our compliance with applicable laws, rules and/or regulations, requirements or requests issued by any legal, regulatory, government or tax authority having jurisdiction over us or a court of competent jurisdiction (including any tax reporting requirements); and
      3. other purposes in our Data Privacy Policy: https://www.hsbc.com.sg/content/dam/hsbc/sg/documents/general/data-privacy-policy.pdf.
  • No Tax, Legal or Accounting Advice

      • We do not provide tax, legal or accounting advice. If you are unsure about any tax or other obligations linked to taking part in this Promotion, for example, any reporting or filing requirements, you should seek advice from a qualified professional adviser. Rewards received under this Promotion may have tax implications depending on your personal circumstances (for example, they may be treated as taxable income or benefits).

  • Processing Time

      • We may need reasonable time to process instructions and may not complete or process a transaction on the same day. We aren’t liable for losses caused by such processing delays.

  • Eligibility Decision and Records

      • We may determine (in our reasonable discretion) whether you qualify. Our records for this promotion are final and binding.

  • Foreign Currency Conversion and Exchange Rate Risk

      • If your transaction is in a currency other than Singapore Dollars (“SGD“), we’ll convert it to SGD using our prevailing exchange rate on the date the transaction is booked to work out the SGD amount. If we cannot give you a confirmed exchange rate at the time, we may use a provisional rate first. Once the actual rate is confirmed, we will adjust the transaction and any difference will be debited from or credited to your originating account (or another account you hold with us), or by another method we decide. Foreign currency transactions involve exchange rate risk and exchange controls may apply to certain currencies from time to time. You may make a gain or a loss when converting currencies, and you should make your own assessment before proceeding.

  • Changes or Withdrawal of the Promotion
    • We may revise these Promotional Terms and Conditions (including but not limited to varying the promotional mechanics under this Promotion or the Promotional Period), or withdraw or alter any part of this Promotion at any time, if it is reasonably necessary to:
        1.   reflect changes to our operational costs, business operations, systems and processes, our arrangements with third parties or industry or market conditions or practice;
        2.  give effect to applicable law, rule, regulation or change, requirement, order, notice, recommendation or guidance issued by any regulatory or governmental authority, stock exchange, or body having jurisdiction over us or a court of competent jurisdiction;
        3. align with standards or expectations on practices relating to banking and financial services, environmental, social and governance, consumer and investor protection, cyber, digital, technology, operational resilience or taxation; or
        4. otherwise protect our legitimate interests.
    • The updates include amendments to:
        1.  the Promotional Period;
        2.  the eligibility criteria for the Promotion;
        3. the type or amount of Reward;
        4. the redemption period or criteria for a Reward;
        5.  the limit to the number of Rewards available for redemption under the Promotion; and/or
        6. the merchant(s) providing the Reward.
    • To the extent reasonably practicable, we will give you reasonable notice of any changes to these Promotional Terms and Conditions before such change takes effect. Notification of any such changes may be placed at our branches, published on our website, sent through email or mobile, or via any other method we think is reasonably appropriate.
    • If you do not agree with a change, you can cease to participate in this Promotion.
  • Important Risk Statements

      • These Promotional Terms and Conditions are not an offer, recommendation, or invitation enter into any transaction or to use any trading or hedging strategy, and they don’t create any contract or commitment. This document is intended for Singapore residents only. It is not meant to be distributed, or used as an offer or solicitation, in any place where that would be unlawful. We have not considered your individual financial objectives, personal situation or needs. You should not treat this as financial advice. Before you buy any financial product, please consider whether it is suitable for you and read the relevant product information. Any transaction you choose to make is your decision and at your own risk.

  • Use of these Promotional Terms and Conditions

      • You must not record, reproduce, share, copy, store or transmit any part of these Promotional Terms and Conditions in any way (including electronically, by photocopy, photograph or recording) without our prior written consent. These Promotional Terms and Conditions remain our property and all our rights are reserved.

  • Governing Law and Jurisdiction

      • These Promotional Terms and Conditions are governed by the laws of Singapore and the parties submit to the non-exclusive jurisdiction of the courts of Singapore.