Explore our Rewards Catalogue

Important Notice

We would like to inform that all our rewards redemption vouchers with expiry dates from 1 April to 31 July 2020 will still be allowed for redemption at our participating partners until 31 August 2020.

Redeem a Shangri-La Hotel Singapore mooncake gift set with your reward points

From 31 July to 31 August 2020, use your reward points to redeem a box of mooncakes from Shangri-La Hotel Singapore, a taste of tradition presented in a luxurious box.

2020 Mid-Autumn Rewards Redemption Campaign
Reward	Reward Points Required
1 Shangri-La Hotel Singapore mooncake gift set worth up to S$86	15,000 points
1 Shangri-La Hotel Singapore mooncake gift set worth up to S$86	3,000 points + S$39 top up

2020 Mid-Autumn Rewards Redemption Campaign
Reward	1 Shangri-La Hotel Singapore mooncake gift set worth up to S$86
Reward Points Required	15,000 points

Reward	1 Shangri-La Hotel Singapore mooncake gift set worth up to S$86
Reward Points Required	3,000 points + S$39 top up

For steps to redeem and Terms and conditions, please visit https://cardpromotions.hsbc.com.sg/midautumn.

Pay with Points

Start turning your Rewards Points into instant rewards with the all-new "Pay with Points" feature available exclusively via our updated banking app.

Simply download the HSBC Singapore app and offset your spending, starting from just 4,000 Reward Points for SGD10 and every incremental SGD1 at 400 rewards points thereafter.

How to redeem

Online Rewards Catalogue

Now you can redeem your rewards online while browsing through our Rewards Catalogue.

View your desired Rewards item from our Rewards Catalogue.
Click the ‘Redeem Now’ button.
Login to your HSBC Singapore Internet Banking account.
On the ‘Redeem Points’ page, input your desired quantity of the Rewards item.
Select your desired credit card to redeem from.
Read the HSBC Rewards Programme Terms & Conditions.
Click the ‘Continue’ button.
On the ‘Review’ page, check through your redemption request.
Click the ‘Confirm’ button.
You will be directed to the ‘Confirmation’ page. Your rewards redemption is now being processed.

Over the phone

You can redeem your rewards through Phone Banking. Lines are open 24 hours a day. Simply dial:

1800 HSBC NOW (4722 669)

Key in your 16-digit HSBC credit card number when prompted.
Key in your 6-digit Phone Banking PIN (if you do not have a Phone Banking PIN, simply press # to reset your PIN with a SMS One-time password (OTP)).
Select "Card Services" and select the Credit Card you wish to redeem.
Press 3 to Select "Card Fees, Rewards and Benefits".
Press 3 to redeem and key in your Gift Code and Quantity to redeem.

Not enough points?

You can still redeem great rewards by topping up with additional Rewards points at SGD8 per block of 1,000 Rewards points!¹ The cash amount will be charged to your HSBC credit card. Simply call 1800-HSBC NOW (4722 669) to redeem.

¹Not applicable for redemption of air miles. Redemption for Rewards points top-up has to be accompanied with a concurrent redemption of another Rewards item.

Updates regarding HSBC credit card rewards and cashback programmes

We are updating the categories of qualifying and eligible transactions in the terms and conditions applicable to our rewards and cashback programmes with effect from 1 July 2020. Please refer to https://www.hsbc.com.sg/help/important-notices/ for further details.

When rewards are better enjoyed together, go with it

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