Steps on how to register for HSBC online banking

Before you start

There are 2 ways to register. You can either:

How would you like to register for online banking?

Using Singpass click here to view more details

Without Singpass click here to view more details

How to register using Singpass

1. If you don't already have it, download the HSBC Singapore app.

Download on the App Store Using Singpass - click here to download the App Store This link will open in a new window

Using Singpass - Download on the App Store

Get it on Google Play Using Singpass - click here to get it on Google Play This link will open in a new window

2. Download the Singpass app on the same device you're using to register for online banking.

3. Open the HSBC Singapore app, select 'Log on' and follow the on-screen steps. You can then start using online and mobile banking and your Digital Secure Key.

Need some extra help?

Step-by-step video guide

How to set up online banking using the HSBC Singapore mobile app and Singpass

Download transcript click here to view more details about mobile registration This link will open in a new window

How to register without Singpass

1. If you don't already have it, download the HSBC Singapore app.

Download on the App Store Without Singpass - click here to download the App Store This link will open in a new window

Without Singpass - Download on the App Store

Get it on Google Play Without Singpass - click here to get it on Google Play This link will open in a new window

Without Singpass - Get it on Google play

2. Open the app, select 'Log on' and follow the on-screen steps. When the app asks you to 'Verify it's you with Singpass', tap 'Enter information manually' and complete the setup.

You can then start using online and mobile banking and your Digital Secure Key.

If you have an HSBC credit, debit or ATM card, you can register for online banking using a desktop computer instead of the HSBC Singapore mobile app.

Download Transcript click here to view more details about register for online banking This link will open in a new window

Frequently Asked Questions

If you have a Singpass account, the easiest way to register is with the HSBC Singapore app. You only need to do it once and you'll be registered for both online and mobile banking, and it will create your Digital Secure Key.

Alternatively, you can register for online banking only through the online registration process.

This is a digital security device that lets you generate security codes from your HSBC Singapore app. These codes let you log on securely and access all our online banking services.

More about the Digital Secure Key

You can activate your primary and supplementary cards using the HSBC Singapore app. Log on and select the relevant credit card from the Account Summary screen and tap 'View More'. Then tap 'Activate Cards' from the credit card details screen.

Read all FAQs

Register for online banking