Steps on how to register for HSBC online banking

Before you start

There are 2 ways to register. You can either:

How would you like to register for online banking?

Using Singpass click here to view more details

Without Singpass click here to view more details

How to register using Singpass

1. If you don't already have it, download the HSBC Singapore app.

Download on the App Store Using Singpass - click here to download the App Store This link will open in a new window

Using Singpass - Download on the App Store

Get it on Google Play Using Singpass - click here to get it on Google Play This link will open in a new window

2. Download the Singpass app on the same device you're using to register for online banking.

3. Open the HSBC Singapore app, select 'Log on' and follow the on-screen steps. You can then start using online and mobile banking and your Digital Secure Key.

Need some extra help?

Step-by-step video guide

How to set up online banking using the HSBC Singapore mobile app and Singpass

Download transcript click here to view more details about mobile registration This link will open in a new window

How to register without Singpass

1. Activate your HSBC debit/ATM/credit card by calling 1800-HSBC NOW (1800-4722 669) or (65) 64722 669 if you are overseas. Press '*', then '4' for card activation.

2. Download the HSBC Singapore app.

Download on the App Store Without Singpass - click here to download the App Store This link will open in a new window

Without Singpass - Download on the App Store

Get it on Google Play Without Singpass - click here to get it on Google Play This link will open in a new window

Without Singpass - Get it on Google play

3. Open the app, select ‘Log on’ and follow the on-screen steps. When the app asks you to ‘Verify it’s you with Singpass’, tap ‘Enter information manually’ and input your card details to complete the setup.

You can then start using online and mobile banking and your Digital Secure Key.

Register without mobile

If you have an HSBC debit/ATM/credit card, please activate your card first by calling 1800-HSBC NOW (1800-4722 669) or (65) 64722 669 if you are overseas. Press '*', then '4' for card activation.

You may then register for online banking using a desktop computer instead of the HSBC Singapore app.

Download Transcript click here to view more details about register for online banking This link will open in a new window

Frequently Asked Questions

If you have a Singpass account, the easiest way to register is with the HSBC Singapore app. You only need to do it once and you'll be registered for both online and mobile banking, and it will create your Digital Secure Key.

Alternatively, you can register for online banking only through the online registration process.

This is a digital security device that lets you generate security codes from your HSBC Singapore app. These codes let you log on securely and access all our online banking services.

More about the Digital Secure Key

For security purposes, you'll need to activate your card(s) in order to use it. This can be done using either of the following:

Logging on to HSBC Singapore app – applicable only for credit cards

Simply log on to the HSBC Singapore app and select the credit card account, followed by "View more" and "Manage cards".
If you're new to the HSBC Singapore app, download the app and register with the Singpass app. Once you've successfully logged on to HSBC Singapore app, you can activate your credit card following the steps above.
Calling our hotline – applicable for both debit and credit cards

Call in to 1800-HSBC NOW (1800-4722 669) or (65) 64722 669 if you are overseas. Select '*', then select '4' for Card Activation and follow the instructions.

Read all FAQs

Register for online banking