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If you have a Personal Internet Banking account, you can update your personal particulars online at your own convenience. On the left hand menu, choose Services -> Update Correspondence Address / Update Telephone and Fax Numbers.

Visit one of our branches for assistance.

For security purposes, in order to use your ATM, Debit or Credit Card, you will need to activate them.

Important notice: Please ensure your mobile phone number is updated in our records before you activate your card. 

You can update your personal particulars via internet banking, visit one of our branches or completing the change of personal particulars form and mailing it back to us.
 

How to activate your card:

1. Call in to 1800-HSBC NOW (1800-4722 669) or (65) 64722 669 if you are overseas
2. Select '1', then Select '1' again for Card Activation
3. Enter the One Time Password (OTP) that is sent to your registered mobile number

For security purposes, in order to use your ATM, Debit or Credit Card, you will need to activate them.

Important notice: Please ensure your mobile phone number is updated in our records before you activate your card. 

You can update your personal particulars via internet banking, visit one of our branches or completing the change of personal particulars form and mailing it back to us.

How to enrol for overseas use of card magnetic stripe for retail purchases and ATM transactions (For EMV chip transactions, card can still be used overseas without the need for enrolment): 

1. Call in to 1800-HSBC NOW (1800-4722 669) or (65) 64722 669 if you are overseas
2. Select '1', then Select '2' for Overseas Enrolment
3. Enter the One Time Password (OTP) that is sent to your registered mobile number

Apply for a credit card here.

Apply for a personal loan here.