Mobile Banking with HSBC SG App | Ways to Bank

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Ways to Bank
Mobile Banking

Introducing HSBC Singapore app

Enjoy seamless, secure everyday banking with HSBC Singapore app at your fingertips. For step-by-step instructions for how to use the app, please visit our YouTube channel or refer to our interactive PDF guide below.

Watch YouTube videos This link will open in a new window Read PDF guide This link will open in a new window

Bank securely anytime, anywhere

Open an account and keep it secure

Open a new bank account instantly using your Singpass or ID
Open an investment account and submit documents within minutes
Access your Relationship Manager's contact details or Chat with us
Use the app as your Digital Secure Key to authorize transactions
Check your eStatements and recent transactions
Turn on push notifications for personalised reminders, announcements and latest offers
Update your phone number and email address
Protect your funds from scams with Money Lock while earning the same interest rate

Pay and transfer with ease

Send money internationally faster to over 200 countries/territories
Make local transfers, use Paynow and pay your bills
Make transfers between any global HSBC account

Manage your cards on the go

Activate your new credit/debit cards
Reset your debit card PIN
View your virtual credit card and use it for online purchases
Redeem from over 20,000 items with consolidated reward points across your credit cards (NEW!)
Convert your available credit limit into cash with a balance transfer
Temporarily block/unblock your credit/debit cards
Report lost or stolen debit/credit cards and request replacements instantly
Apply for spend instalment to repay purchases via instalments

Capture market opportunities anytime

Invest in Equities and Unit Trusts
Convert foreign currencies at real-time exchange rates
Access latest market insights for better investment decisions

Feature highlights

Online banking registration on mobile

You can now complete your online and mobile banking registration on the HSBC Singapore app. This is the quickest way to register using your Singpass access or your photo ID (NRIC/MyKad/passport) and selfie for verification.

Please download the HSBC Singapore app and follow the onscreen instructions to register. For more details, here's how to register for online banking.

Online banking registration on mobile

Please download the HSBC Singapore app and follow the onscreen instructions to register. For more details, here's how to register for online banking.

Move money tab on the HSBC Singapore app.

Pay and transfer

Pay taxes and bills for a wide range of bill payees
Set up, view and delete recurring or future-dated local transfers
Add new payee, add new account to your saved payees or view your existing payees
Select a payee under ‘Recent payees’ and make a transfer
Transfer between your HSBC accounts locally / globally or to your HSBC credit cards
Transfer to another bank's account or credit card within Singapore
Transfer internationally faster and fee-free to over 50 countries/territories

Personalized message alerts

Push notifications - Turn on notifications to keep updated on your account activities.
You will receive personalized messages with our latest offers, helpful reminders and announcements.

From January 2024 onwards, we'll gradually use push notifications instead for the following SMS transaction alerts:

Interest credit to your deposit accounts (except for promotional interest)
Credit card purchase transactions

Log on to Support and select 'Chat with us'

If you previously opted out of SMS notifications, we'll keep you as opted out. But you can opt back in for credit card purchase notifications at any time. Simply fill in a transaction alert service form (PDF, 905KB) and mail it to us. Next, turn on push notifications on the HSBC Singapore app.

Enter the digital PIN to generate the security code

Balance transfer

Convert your available credit limit into cash. You can use the cash to help pay off your dues with other banks or use it as needed. The funds can be credited to your HSBC Current / Savings Account, non-HSBC Current / Savings Account, or to a non-HSBC credit card account.

Frequently asked questions

Download the HSBC Singapore app from the App Store or Google Play store and follow the onscreen instructions to register. You may also watch a step-by-step video here.

It depends on which version of the app you have.

Version 3.36 and below

iPhone, iPad and iPod Touch with iOS version 13.0 or above
Mobile handsets with Android OS version 7.0 or above
Android tablets with Android OS version 7.0 or above and a display screen size of 7" or larger

From version 3.37

iPhone, iPad and iPod Touch with iOS version 14.0 or above
Mobile handsets with Android OS version 8.0 or above
Android tablets with Android OS version 8.0 or above and a display screen size of 7" or larger

Due to an increase in malware scams, we've enhanced our security measures on Android devices to detect potentially high-risk apps. HSBC Singapore app will deny access on Android devices if accessibility permissions are detected.

Please refer to this FAQ section on how to secure your device and how you can adjust your accessibility settings.

For your security, HSBC Singapore app can only be set up on one device. If you’re planning to change your phone, please delete the current phone in your HSBC Singapore app before installing the app on your new phone. Here's our step-by-step guide to changing your phone.