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HSBC Premier Destinations: 1 Complimentary Night’s Stay

Make every getaway more rewarding with HSBC Premier.

Enjoy a complimentary second night’s stay when you book two consecutive nights at participating hotels across Asia, exclusively for HSBC Premier Mastercard Cardholders.

Mandarin Oriental Participating Hotels

Mandarin Oriental Participating Hotels

Savings

Mandarin Oriental, Desaru Coast

Savings

Mandarin Oriental, Taipei

Savings

Mandarin Oriental, Kuala Lumpur

Savings

Mandarin Oriental, Singapore

Booking period: 1 September to 30 December 2026

Stays to be completed by 31 December 2026

  • Register on MTLS
    Register for a Mastercard Travel & Lifestyle Services (MTLS) account using your full name as per NRIC/Passport and an eligible HSBC Premier Mastercard Credit Card.

    The name used for MTLS registration will be used for the hotel booking.

  • Book via Mastercard Concierge
    Call the Mastercard Concierge Service Hotline: +65 3129 1241.

    Have your travel dates, guest name(s), preferred bed type and HSBC Premier Mastercard Credit Card details ready.

    Your booking is confirmed once Mastercard Concierge has secured the reservation with the hotel and sent you a confirmation email.

  • Pay with your HSBC Premier Mastercard
    Pay on-site at the hotel upon check-out, using your HSBC Premier Mastercard Credit Card.
Destination / Property Eligible room type “Pay 1 night” rate Blackout dates
Mandarin Oriental, Desaru Coast
Rainforest Junior Suite

(includes breakfast for 2)

MYR 4,270+

(subject to 8% prevailing tax)

4 ‑ 6 Sep; 25 ‑ 27 Sep 2026
Mandarin Oriental, Kuala Lumpur
Deluxe Twin Tower room

(includes breakfast for 2)

MYR 1,300+

(subject to 8% prevailing tax)

19 ‑ 24 Oct; 24 ‑ 25 Dec; 30 ‑ 31 Dec 2026
Mandarin Oriental, Singapore
Deluxe Sea View room

(includes breakfast for 2)

SGD545++

(subject to 10% prevailing service charge and 9% GST)

8 ‑ 11 Oct; 17 ‑ 20 Nov; 31 Dec 2026
Mandarin Oriental, Taipei
Deluxe room

(includes breakfast for 2)

TWD 11,600++

(subject to 15.5% prevailing service charge and tax)

28 Nov; 19 ‑ 26 Dec; 31 Dec 2026
Destination / Property
Mandarin Oriental, Desaru Coast
Eligible room type
Rainforest Junior Suite

(includes breakfast for 2)

“Pay 1 night” rate
MYR 4,270+

(subject to 8% prevailing tax)

Blackout dates
4 ‑ 6 Sep; 25 ‑ 27 Sep 2026
Destination / Property
Mandarin Oriental, Kuala Lumpur
Eligible room type
Deluxe Twin Tower room

(includes breakfast for 2)

“Pay 1 night” rate
MYR 1,300+

(subject to 8% prevailing tax)

Blackout dates
19 ‑ 24 Oct; 24 ‑ 25 Dec; 30 ‑ 31 Dec 2026
Destination / Property
Mandarin Oriental, Singapore
Eligible room type
Deluxe Sea View room

(includes breakfast for 2)

“Pay 1 night” rate
SGD545++

(subject to 10% prevailing service charge and 9% GST)

Blackout dates
8 ‑ 11 Oct; 17 ‑ 20 Nov; 31 Dec 2026
Destination / Property
Mandarin Oriental, Taipei
Eligible room type
Deluxe room

(includes breakfast for 2)

“Pay 1 night” rate
TWD 11,600++

(subject to 15.5% prevailing service charge and tax)

Blackout dates
28 Nov; 19 ‑ 26 Dec; 31 Dec 2026

Room reservations are subject to availability and blackout dates apply.

Cancellation and no-show policy:

In accordance with the hotel’s cancellation policy, cancellations received less than 7 days prior to arrival date are subject to 100% charge, based on the “Pay 1 Night” rate for two (2) nights (i.e. 2 x “Pay 1 Night” rate), together with any applicable taxes and/or service charges.
Failure to arrive on the scheduled check-in date without prior cancellation in accordance with the hotel’s cancellation policy will be considered a no-show and will be subject to 100% charge, based on the “Pay 1 Night” rate for two (2) nights (i.e. 2 x “Pay 1 Night” rate), together with any applicable taxes and/or service charges. No refunds will be provided for no-show reservations.

FAQs of the HSBC Premier Destinations: 1 Complimentary Night’s Stay Promotion

An exclusive offer for eligible HSBC Premier Mastercard Credit Card primary cardholders. Book two consecutive nights at a participating Mandarin Oriental property in selected destinations and enjoy the second (2nd) night complimentary (subject to room types, room availability and limited allocation). Black-out dates apply.

This promotion is available for primary cardholders of HSBC Premier Mastercard Credit Card issued in Singapore (“Eligible Card”). Eligibility will be checked during booking and may be verified again at the hotel (including at check-in and/or at check-out).

The offer is valid for the participating properties and eligible room types as highlighted in the table below. The applicable “Pay 1 Night” rate is a fixed rate during the Promotional Period and prevailing taxes/service charges apply. Breakfast for two (2) is included only where stated for the eligible room type.

Destination / Property Eligible room type Customer pays (“Pay 1 night” rate)
Mandarin Oriental, Desaru Coast Rainforest Junior Suite
includes breakfast for 2
MYR 4,270+
(subject to 8% prevailing tax)
Mandarin Oriental, Kuala Lumpur Deluxe Twin Tower room
includes breakfast for 2
MYR 1,300+
(subject to 8% prevailing tax)
Mandarin Oriental, Singapore Deluxe Sea View room
includes breakfast for 2
SGD545++
(subject to 10% prevailing service charge and 9% GST)
Mandarin Oriental, Taipei Deluxe room
includes breakfast for 2
TWD 11,600++
(subject to 15.5% prevailing service charge and tax)
Destination / Property
Mandarin Oriental, Desaru Coast
Eligible room type
Rainforest Junior Suite
includes breakfast for 2
Customer pays (“Pay 1 night” rate)
MYR 4,270+
(subject to 8% prevailing tax)
Destination / Property
Mandarin Oriental, Kuala Lumpur
Eligible room type
Deluxe Twin Tower room
includes breakfast for 2
Customer pays (“Pay 1 night” rate)
MYR 1,300+
(subject to 8% prevailing tax)
Destination / Property
Mandarin Oriental, Singapore
Eligible room type
Deluxe Sea View room
includes breakfast for 2
Customer pays (“Pay 1 night” rate)
SGD545++
(subject to 10% prevailing service charge and 9% GST)
Destination / Property
Mandarin Oriental, Taipei
Eligible room type
Deluxe room
includes breakfast for 2
Customer pays (“Pay 1 night” rate)
TWD 11,600++
(subject to 15.5% prevailing service charge and tax)

[+ / ++]indicates taxes and/or service charges that will be added by the hotel based on prevailing charges.

Hotel bookings are valid from 1 September to 30 December 2026 (inclusive), and stays must be completed by 31 December 2026.

Each eligible primary cardholder is only limited to one (1) redemption during the Promotional Period, across all participating properties and destinations. Redemptions are limited and are available on a first-come, first-served basis.

  • Register for a Mastercard Travel & Lifestyle Services account using your full name as per NRIC/Passport and an eligible HSBC Premier Mastercard Credit Card.
  • The name used for MTLS registration will be used for the hotel booking.
  • Make your hotel booking via Mastercard Concierge Service Hotline: +65 3129 1241.
  • Provide the Service Provider with your travel dates, guest name (s), preferred bed type, and Eligible Card details.
  • The Service Provider will confirm your eligibility and, if eligible, will proceed to make the reservation with the hotel, subject to room availability and black-out dates.
  • Your booking is only confirmed once the service provider has successfully secured the reservation with the hotel and issued you your booking confirmation.

Yes. All reservations must be guaranteed by a valid HSBC Premier Mastercard Credit Card at the time of booking, otherwise the reservation may be automatically released.

Yes. The eligible primary HSBC Premier Mastercard Credit Cardholder who made the booking must be present for check-in and throughout the stay. The promotion is non‑transferable.

You must present a valid NRIC/Passport. The hotel will verify that the reservation name matches your identification document. The hotel may also request to sight your HSBC Premier Mastercard Credit Card at check-in to validate your booking.

Yes. Payment must be made on-site at the hotel using your HSBC Premier Mastercard Credit Card issued in Singapore. Otherwise, the Promotion Benefit will be void and the Cardholder will be charged the “Pay 1 Night” rate for two (2) nights (i.e. 2 x “Pay 1 Night” rate), together with any applicable taxes and/or service charges and incidental charges.

Yes. The Promotion is subject to blackout dates and limited allocation/availability (while stocks last), which vary by property.

Destination / Property Blackout Dates
Mandarin Oriental, Desaru Coast 4 – 6 Sep, 25 – 27 Sep 2026
Mandarin Oriental, Kuala Lumpur 19 – 24 Oct, 24 – 25 Dec, 30 – 31 Dec 2026
Mandarin Oriental, Singapore 8 – 11 Oct, 17 – 20 Nov, 31 Dec 2026
Mandarin Oriental, Taipei 28 Nov, 19 – 26 Dec, 31 Dec 2026
Destination / Property Blackout Dates
Mandarin Oriental, Desaru Coast 4 – 6 Sep, 25 – 27 Sep 2026
Mandarin Oriental, Kuala Lumpur 19 – 24 Oct, 24 – 25 Dec, 30 – 31 Dec 2026
Mandarin Oriental, Singapore 8 – 11 Oct, 17 – 20 Nov, 31 Dec 2026
Mandarin Oriental, Taipei 28 Nov, 19 – 26 Dec, 31 Dec 2026

In accordance with the hotel’s cancellation policy:

  • Cancellations received less than 7 days prior to arrival date are subject to a 100% charge based on the “Pay 1 Night” rate for two (2) nights (i.e. 2 x “Pay 1 Night” rate), together with any applicable taxes and/or service charges.
  • Failure to arrive on the scheduled check-in date without prior cancellation in accordance with the hotel’s cancellation policy will be considered a no-show and will be subject to a 100% charge, based on the “Pay 1 Night” rate for two (2) nights (i.e. 2 x “Pay 1 Night” rate), together with any applicable taxes and/or service charges. No refunds will be provided for cancelled or no-show reservations.

No. Mastercard Concierge can only facilitate bookings that fall within the Promotion (i.e. a two-night consecutive stay with the second night complimentary under the promotional offer). If you’d like to book additional nights and/or additional rooms, you’ll need to make a separate booking directly with the hotel at the hotel’s published room rates.

Destination / Property Contact Information
Mandarin Oriental, Desaru Coast
Mandarin Oriental, Kuala Lumpur
Mandarin Oriental, Singapore
Mandarin Oriental, Taipei
Destination / Property Contact Information
Mandarin Oriental, Desaru Coast
Mandarin Oriental, Kuala Lumpur
Mandarin Oriental, Singapore
Mandarin Oriental, Taipei

You can refer to the full promotion terms & conditions here. You can also approach Mastercard Concierge via their Hotline: +65 3129 1241 or WhatsApp: +65 3129 1241.