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Scheduled Maintenance

To improve our service, we regularly provide service updates and maintenance to our banking services. During these periods, selected banking services may be unavailable. We apologise for any inconvenience

Maintenance schedule

Scheduled maintenance
 
Services Affected
Maintenance Date
Expected Unavailability Timing
Functions Affected
Public Web Site
NA
NA
NA
Mobile and Tablet Banking Apps NA NA NA
Online Banking NA NA NA
Mobile and Tablet Banking Apps (Wealth)

Every Sunday

12:00 am - 6:00 am During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage.
Online Banking (Wealth Dashboard) Every Sunday 12:00 am - 6:00 am During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage.

Phone Banking Services

(Interactive Voice Response)

NA NA NA
FAST Services NA NA NA
Worldwide Transfer NA

NA

NA
Interaccount Transfer

NA

NA

NA

Global View

NA

NA

NA
FX Order Watch NA NA NA
Global Transfers NA NA NA
Global Transfer Family and Friends NA NA NA
Global Money Transfers

NA

NA

NA
ATMP Services NA NA NA
Point-of-sale Transactions NA NA NA
Others NA
NA
NA
Scheduled maintenance
 
Services Affected
Public Web Site
Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA
Services Affected
Mobile and Tablet Banking Apps
Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA
Services Affected
Online Banking
Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA
Services Affected
Mobile and Tablet Banking Apps (Wealth)
Maintenance Date

Every Sunday

Expected Unavailability Timing
12:00 am - 6:00 am
Functions Affected During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage.
Services Affected
Online Banking (Wealth Dashboard)
Maintenance Date
Every Sunday
Expected Unavailability Timing
12:00 am - 6:00 am
Functions Affected During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage.
Services Affected

Phone Banking Services

(Interactive Voice Response)

Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA
Services Affected
FAST Services
Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA
Services Affected
Worldwide Transfer
Maintenance Date
NA
Expected Unavailability Timing

NA

Functions Affected NA
Services Affected
Interaccount Transfer
Maintenance Date

NA

Expected Unavailability Timing

NA

Functions Affected

NA

Services Affected
Global View
Maintenance Date

NA

Expected Unavailability Timing

NA

Functions Affected NA
Services Affected
FX Order Watch
Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA
Services Affected
Global Transfers
Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA
Services Affected
Global Transfer Family and Friends
Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA
Services Affected
Global Money Transfers
Maintenance Date

NA

Expected Unavailability Timing

NA

Functions Affected NA
Services Affected
ATMP Services
Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA
Services Affected
Point-of-sale Transactions
Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA
Services Affected
Others
Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA

For more information, call us on 1800-HSBC NOW (1800 4722 669) From outside of Singapore: (65) 6472 2669.

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