Maintenance schedule
| Services Affected |
Maintenance Date |
Expected Unavailability Timing |
Functions Affected |
|---|---|---|---|
| Public Web Site |
NA |
NA |
NA |
| Mobile and Tablet Banking Apps | Sunday, 2 Apr 2023 Sunday, 9 Apr 2023 |
12:00 am - 6:00 am 12:00 am - 6:00 am |
All FX services except FXOW and FX insights (please refrain from using our FX services just before the maintenance timing until the maintenance has been completed) |
| Online Banking |
Sunday, 2 Apr 2023
Sunday, 9 Apr 2023 |
12:00 am - 6:00 am 12:00 am - 6:00 am |
All FX services except FXOW and FX insights (please refrain from using our FX services just before the maintenance timing until the maintenance has been completed) |
| Mobile and Tablet Banking Apps (Wealth) | Every Sunday | 12:00 am – 6:00 am | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Online Banking (Wealth Dashboard) | Every Sunday | 12:00 am – 6:00 am | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
Phone Banking Services (Interactive Voice Response) |
NA | NA | NA |
| FAST Services |
Sunday, 26 Mar 2023 | 1:00 am - 4:00 am | All functions |
| Worldwide Transfer | Sunday, 2 Apr 2023
Sunday, 9 Apr 2023 |
12:00 am - 6:00 am 12:00 am - 6:00 am |
All FX services except FXOW and FX insights (please refrain from using our FX services just before the maintenance timing until the maintenance has been completed) |
| Interaccount Transfer |
NA | NA | NA |
| Global View |
NA |
NA |
NA |
| FX Order Watch |
NA | NA | NA |
| Global Transfers |
Sunday, 2 Apr 2023
Sunday, 9 Apr 2023 |
12:00 am - 6:00 am 12:00 am - 6:00 am |
All FX services except FXOW and FX insights (please refrain from using our FX services just before the maintenance timing until the maintenance has been completed) |
| Global Money Transfers | Sunday, 2 Apr 2023
Sunday, 9 Apr 2023 |
12:00 am - 6:00 am 12:00 am - 6:00 am |
All FX services except FXOW and FX insights (please refrain from using our FX services just before the maintenance timing until the maintenance has been completed) |
| ATM Services | NA | NA | NA |
| Point-of-sale Transactions | NA | NA | NA |
| Others | NA |
NA |
NA |
| Services Affected |
Public Web Site |
|---|---|
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected |
NA |
| Services Affected |
Mobile and Tablet Banking Apps |
| Maintenance Date |
Sunday, 2 Apr 2023 Sunday, 9 Apr 2023 |
| Expected Unavailability Timing |
12:00 am - 6:00 am 12:00 am - 6:00 am |
| Functions Affected | All FX services except FXOW and FX insights (please refrain from using our FX services just before the maintenance timing until the maintenance has been completed) |
| Services Affected |
Online Banking |
| Maintenance Date |
Sunday, 2 Apr 2023
Sunday, 9 Apr 2023 |
| Expected Unavailability Timing |
12:00 am - 6:00 am 12:00 am - 6:00 am |
| Functions Affected | All FX services except FXOW and FX insights (please refrain from using our FX services just before the maintenance timing until the maintenance has been completed) |
| Services Affected |
Mobile and Tablet Banking Apps (Wealth) |
| Maintenance Date |
Every Sunday |
| Expected Unavailability Timing |
12:00 am – 6:00 am |
| Functions Affected | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Services Affected |
Online Banking (Wealth Dashboard) |
| Maintenance Date |
Every Sunday |
| Expected Unavailability Timing |
12:00 am – 6:00 am |
| Functions Affected | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Services Affected |
Phone Banking Services (Interactive Voice Response) |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
FAST Services |
| Maintenance Date |
Sunday, 26 Mar 2023 |
| Expected Unavailability Timing |
1:00 am - 4:00 am |
| Functions Affected | All functions |
| Services Affected |
Worldwide Transfer |
| Maintenance Date |
Sunday, 2 Apr 2023
Sunday, 9 Apr 2023 |
| Expected Unavailability Timing |
12:00 am - 6:00 am 12:00 am - 6:00 am |
| Functions Affected | All FX services except FXOW and FX insights (please refrain from using our FX services just before the maintenance timing until the maintenance has been completed) |
| Services Affected |
Interaccount Transfer |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global View |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected |
NA |
| Services Affected |
FX Order Watch |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global Transfers |
| Maintenance Date |
Sunday, 2 Apr 2023
Sunday, 9 Apr 2023 |
| Expected Unavailability Timing |
12:00 am - 6:00 am 12:00 am - 6:00 am |
| Functions Affected | All FX services except FXOW and FX insights (please refrain from using our FX services just before the maintenance timing until the maintenance has been completed) |
| Services Affected |
Global Money Transfers |
| Maintenance Date |
Sunday, 2 Apr 2023
Sunday, 9 Apr 2023 |
| Expected Unavailability Timing |
12:00 am - 6:00 am 12:00 am - 6:00 am |
| Functions Affected | All FX services except FXOW and FX insights (please refrain from using our FX services just before the maintenance timing until the maintenance has been completed) |
| Services Affected |
ATM Services |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Point-of-sale Transactions |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Others |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected |
NA |
For more information, call us on 1800-HSBC NOW (1800 4722 669) From outside of Singapore: (65) 6472 2669.