Scheduled Maintenance
To improve our service, we regularly provide service updates and maintenance to our banking services. During these periods, selected banking services may be unavailable. We apologise for any inconvenience
Maintenance schedule
| Services Affected |
Maintenance Date |
Expected Unavailability Timing |
Functions Affected |
|---|---|---|---|
| Public Website |
NA | NA | NA |
| Mobile and Tablet Banking Apps | Sunday, 7 June 2026
|
7 June, 01:00am – 07:30am
|
During the maintenance period, customers would not be able to access their online banking services via the app. |
| Online Banking | Sunday, 7 June 2026
|
7 June, 01:00am – 07:30am
|
During the maintenance period, customers would not be able to access their online banking services via the browser. |
| Mobile and Tablet Banking Apps (Wealth) | Every Sunday |
12:00 am – 6:00 am | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Online Banking (Wealth Dashboard) | Every Sunday | 12:00 am – 6:00 am | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
Phone Banking Services (Interactive Voice Response) |
NA | NA |
NA |
| Bill payment | Wednesday, 11 March 2026 Wednesday, 15 July 2026 Wednesday, 16 September 2026 Wednesday, 11 November 2026 |
00:00am – 06:00am | During the maintenance period, customers would not be able to send/receive bill payment to/from other local banks. |
| PayNow | Every Sunday | 01:00am – 08:00am | During the maintenance period, customers would not be able to send/receive PAYNOW transfer to/from other local banks. |
| FAST Services | Every Sunday | 01:00am – 08:00am | During the maintenance period, customers may encounter intermittent issue while sending/receiving FAST transfer to/from other local banks. |
| GIRO Transfers | Saturday, 30 May 2026 | 10:30am- 1:30pm | During the maintenance period, customers would not be able to do third party transfer using GIRO to/from other local banks. |
| Worldwide Transfer | Sunday, 31 May 2026
|
00:30am – 03:30am
|
During the maintenance period, customers would not be able to perform overseas transfers. |
| Interaccount Transfer |
Sunday, 31 May 2026
|
00:30am – 03:30am 00:00am – 03:00am |
During the maintenance period, customers would not be able to perform interaccount transfers. |
| Global View |
NA | NA | NA |
| FX Order Watch | Sunday, 31 May 2026
|
|
During the maintenance period, customers would not be able to access FX Order Watch |
| Address Update | NA |
NA |
NA |
| Global Transfers | NA |
NA |
NA |
| Global Transfer Family and Friends | NA |
NA |
NA |
| Global Money Transfers | Sunday, 21 June 2026 | 00:00am – 03:00am | During the maintenance period, customers would not be able to send/receive Global Money Transfers to/from other banks |
| ATM & Debit Card Services | Sunday, 7 June 2026 | 03:00am - 06:00am | During the maintenance period, customers would not be able to use their Debit Card. |
| Point-of-sale / Online Transactions | Sunday, 7 June 2026 | 03:00am - 06:00am | During the maintenance period, customers would not be able to perform point-of-sale / online transactions with their Debit Card. |
| EDP | Sunday, 31 May 2026
|
31 May, 00:00am – 03:30am
|
During the maintenance period, customers would not be able to send/receive EDP transfer to/from other local banks. |
| Services Affected |
Public Website |
|---|---|
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Mobile and Tablet Banking Apps |
| Maintenance Date |
Sunday, 7 June 2026
|
| Expected Unavailability Timing |
7 June, 01:00am – 07:30am
|
| Functions Affected | During the maintenance period, customers would not be able to access their online banking services via the app. |
| Services Affected |
Online Banking |
| Maintenance Date |
Sunday, 7 June 2026
|
| Expected Unavailability Timing |
7 June, 01:00am – 07:30am
|
| Functions Affected | During the maintenance period, customers would not be able to access their online banking services via the browser. |
| Services Affected |
Mobile and Tablet Banking Apps (Wealth) |
| Maintenance Date |
Every Sunday |
| Expected Unavailability Timing |
12:00 am – 6:00 am |
| Functions Affected | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Services Affected |
Online Banking (Wealth Dashboard) |
| Maintenance Date |
Every Sunday |
| Expected Unavailability Timing |
12:00 am – 6:00 am |
| Functions Affected | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Services Affected |
Phone Banking Services (Interactive Voice Response) |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Bill payment |
| Maintenance Date |
Wednesday, 11 March 2026 Wednesday, 15 July 2026 Wednesday, 16 September 2026 Wednesday, 11 November 2026 |
| Expected Unavailability Timing |
00:00am – 06:00am |
| Functions Affected | During the maintenance period, customers would not be able to send/receive bill payment to/from other local banks. |
| Services Affected |
PayNow |
| Maintenance Date |
Every Sunday |
| Expected Unavailability Timing |
01:00am – 08:00am |
| Functions Affected | During the maintenance period, customers would not be able to send/receive PAYNOW transfer to/from other local banks. |
| Services Affected |
FAST Services |
| Maintenance Date |
Every Sunday |
| Expected Unavailability Timing |
01:00am – 08:00am |
| Functions Affected | During the maintenance period, customers may encounter intermittent issue while sending/receiving FAST transfer to/from other local banks. |
| Services Affected |
GIRO Transfers |
| Maintenance Date |
Saturday, 30 May 2026 |
| Expected Unavailability Timing |
10:30am- 1:30pm |
| Functions Affected | During the maintenance period, customers would not be able to do third party transfer using GIRO to/from other local banks. |
| Services Affected |
Worldwide Transfer |
| Maintenance Date |
Sunday, 31 May 2026
|
| Expected Unavailability Timing |
00:30am – 03:30am
|
| Functions Affected | During the maintenance period, customers would not be able to perform overseas transfers. |
| Services Affected |
Interaccount Transfer |
| Maintenance Date |
Sunday, 31 May 2026
|
| Expected Unavailability Timing |
00:30am – 03:30am 00:00am – 03:00am |
| Functions Affected |
During the maintenance period, customers would not be able to perform interaccount transfers. |
| Services Affected |
Global View |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
FX Order Watch |
| Maintenance Date |
Sunday, 31 May 2026
|
| Expected Unavailability Timing |
|
| Functions Affected | During the maintenance period, customers would not be able to access FX Order Watch |
| Services Affected |
Address Update |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global Transfers |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global Transfer Family and Friends |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global Money Transfers |
| Maintenance Date |
Sunday, 21 June 2026 |
| Expected Unavailability Timing |
00:00am – 03:00am |
| Functions Affected | During the maintenance period, customers would not be able to send/receive Global Money Transfers to/from other banks |
| Services Affected |
ATM & Debit Card Services |
| Maintenance Date |
Sunday, 7 June 2026 |
| Expected Unavailability Timing |
03:00am - 06:00am |
| Functions Affected | During the maintenance period, customers would not be able to use their Debit Card. |
| Services Affected |
Point-of-sale / Online Transactions |
| Maintenance Date |
Sunday, 7 June 2026 |
| Expected Unavailability Timing |
03:00am - 06:00am |
| Functions Affected | During the maintenance period, customers would not be able to perform point-of-sale / online transactions with their Debit Card. |
| Services Affected |
EDP |
| Maintenance Date |
Sunday, 31 May 2026
|
| Expected Unavailability Timing |
31 May, 00:00am – 03:30am
|
| Functions Affected | During the maintenance period, customers would not be able to send/receive EDP transfer to/from other local banks. |
For more information, call us on 1800-HSBC NOW (1800 4722 669) From outside of Singapore: (65) 6472 2669.