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Scheduled Maintenance

To improve our service, we regularly provide service updates and maintenance to our banking services. During these periods, selected banking services may be unavailable. We apologise for any inconvenience

Maintenance schedule

Scheduled maintenance
 
Services Affected
Maintenance Date
Expected Unavailability Timing
Functions Affected
Public Web Site
NA
NA
NA
Personal Internet Banking
Sunday, 20 Jan 2019
1:00 am – 7:00 am
All functions
Mobile and Tablet Banking Apps
Sunday, 20 Jan 2019
1:00 am – 7:00 am
All functions
Phone Banking Services (Interactive Voice Response) Sunday, 20 Jan 2019
1:00 am – 7:00 am
All functions
Worldwide Transfer
Saturday, 19 Jan 2019
00:00 am – 07:30 am
Worldwide Transfer, Standing Instructions
Interaccount Transfer
Saturday, 19 Jan 2019
00:00 am – 07:30 am
Standing Instructions
Global View
NA
NA
NA
FX Order Watch
Sunday, 13 Jan 2019
3:15 am – 4:45 am
FX Order Watch
Global Transfers
NA
NA
NA
ATM Services
NA
NA
NA
Point-of-sale Transactions
NA
NA 
NA
Others
NA
NA 
NA
Scheduled maintenance
 
Services Affected
Public Web Site
Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA
Services Affected
Personal Internet Banking
Maintenance Date
Sunday, 20 Jan 2019
Expected Unavailability Timing
1:00 am – 7:00 am
Functions Affected All functions
Services Affected
Mobile and Tablet Banking Apps
Maintenance Date
Sunday, 20 Jan 2019
Expected Unavailability Timing
1:00 am – 7:00 am
Functions Affected All functions
Services Affected
Phone Banking Services (Interactive Voice Response)
Maintenance Date
Sunday, 20 Jan 2019
Expected Unavailability Timing
1:00 am – 7:00 am
Functions Affected All functions
Services Affected
Worldwide Transfer
Maintenance Date
Saturday, 19 Jan 2019
Expected Unavailability Timing
00:00 am – 07:30 am
Functions Affected Worldwide Transfer, Standing Instructions
Services Affected
Interaccount Transfer
Maintenance Date
Saturday, 19 Jan 2019
Expected Unavailability Timing
00:00 am – 07:30 am
Functions Affected Standing Instructions
Services Affected
Global View
Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA
Services Affected
FX Order Watch
Maintenance Date
Sunday, 13 Jan 2019
Expected Unavailability Timing
3:15 am – 4:45 am
Functions Affected FX Order Watch
Services Affected
Global Transfers
Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA
Services Affected
ATM Services
Maintenance Date
NA
Expected Unavailability Timing
NA
Functions Affected NA
Services Affected
Point-of-sale Transactions
Maintenance Date
NA
Expected Unavailability Timing
NA 
Functions Affected NA
Services Affected
Others
Maintenance Date
NA
Expected Unavailability Timing
NA 
Functions Affected NA

For more information, call us on 1800-HSBC NOW (1800 4722 669) From outside of Singapore: (65) 6472 2669.