Maintenance schedule
| Services Affected |
Maintenance Date |
Expected Unavailability Timing |
Functions Affected |
|---|---|---|---|
| Time Deposit | Wednesday, 26th November - Monday, 1st December 2025 | 26th Nov, 8:00 am – 1st Dec, 8:00 pm | During the maintenance period, customers will not be able to access Time Deposit services via the app. |
| Public Website |
NA | NA | NA |
| Mobile and Tablet Banking Apps | NA | NA | NA |
| Online Banking | NA | NA | NA |
| Mobile and Tablet Banking Apps (Wealth) | Every Sunday |
12:00 am – 6:00 am | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Online Banking (Wealth Dashboard) | Every Sunday | 12:00 am – 6:00 am | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
Phone Banking Services (Interactive Voice Response) |
NA | NA |
NA |
| FAST Services | Sunday, 30 November 2025 | 1:00 am – 7:30 am | During the maintenance period, customers would not be able to send/receive FAST transfer to/from other local banks |
| GIRO Transfers | NA | NA | NA |
| Worldwide Transfer | NA | NA | NA |
| Interaccount Transfer |
NA | NA | NA |
| Global View |
NA | NA | NA |
| FX Order Watch | NA | NA | NA |
| Global Transfers | NA | NA | NA |
| Global Transfer Family and Friends | NA | NA | NA |
| Global Money Transfers | NA | NA | NA |
| ATMP Services | NA | NA | NA |
| Point-of-sale / Online Transactions | NA | NA | NA |
| Others | NA | NA | NA |
| EDP | NA | NA | NA |
| Services Affected |
Time Deposit |
|---|---|
| Maintenance Date |
Wednesday, 26th November - Monday, 1st December 2025 |
| Expected Unavailability Timing |
26th Nov, 8:00 am – 1st Dec, 8:00 pm |
| Functions Affected | During the maintenance period, customers will not be able to access Time Deposit services via the app. |
| Services Affected |
Public Website |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Mobile and Tablet Banking Apps |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Online Banking |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Mobile and Tablet Banking Apps (Wealth) |
| Maintenance Date |
Every Sunday |
| Expected Unavailability Timing |
12:00 am – 6:00 am |
| Functions Affected | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Services Affected |
Online Banking (Wealth Dashboard) |
| Maintenance Date |
Every Sunday |
| Expected Unavailability Timing |
12:00 am – 6:00 am |
| Functions Affected | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Services Affected |
Phone Banking Services (Interactive Voice Response) |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
FAST Services |
| Maintenance Date |
Sunday, 30 November 2025 |
| Expected Unavailability Timing |
1:00 am – 7:30 am |
| Functions Affected | During the maintenance period, customers would not be able to send/receive FAST transfer to/from other local banks |
| Services Affected |
GIRO Transfers |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Worldwide Transfer |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Interaccount Transfer |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global View |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
FX Order Watch |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global Transfers |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global Transfer Family and Friends |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global Money Transfers |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
ATMP Services |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Point-of-sale / Online Transactions |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Others |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
EDP |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
For more information, call us on 1800-HSBC NOW (1800 4722 669) From outside of Singapore: (65) 6472 2669.