Maintenance schedule
| Services Affected |
Maintenance Date |
Expected Unavailability Timing |
Functions Affected |
|---|---|---|---|
| Public Web Site |
NA | NA | NA |
| Mobile and Tablet Banking Apps | Sunday ,18th May 2025
|
02:00 am- 06:00 am
|
Credit cards block/unblock
During the maintenance period, customers may encounter intermittent issue while provisioning credit card in Apple and Google wallets. |
| Online Banking | NA | NA | NA |
| Mobile and Tablet Banking Apps (Wealth) | Every Sunday |
12:00 am - 6:00 am | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Online Banking (Wealth Dashboard) | Every Sunday | 12:00 am - 6:00 am | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
Phone Banking Services (Interactive Voice Response) |
NA | NA |
NA |
| FAST Services | Sunday , 18th May 2025 | 01:00 am – 07:30 am | During the maintenance period, customers would not be able to send/receive FAST transfer to/from other local banks. |
| GIRO Transfers | NA | NA | NA |
| Worldwide Transfer | Sunday, 18th May 2025 | 00:00 am- 06:00 am | During the maintenance period, customers would not be able to send/receive global transfers Family and Friends to/from their HSBC accounts overseas. |
| Interaccount Transfer |
Sunday, 18th May 2025 | 00:00 am- 06:00 am | During the maintenance period, customers would not be able to perform interaccount transfers. |
| Global View |
Saturday , 7th June 2025 | 23:00 pm – 06:00 am | During the maintenance period, customers would not be able to access their Global View accounts. |
| FX Order Watch | NA | NA | NA |
| Global Transfers | NA | NA | NA |
| Global Transfer Family and Friends | NA | NA | NA |
| Global Money TransfersNA | NA | NA | NA |
| ATMP Services | NA | NA | NA |
| Point-of-sale Transactions | NA | NA | NA |
| Others | NA | NA | NA |
| Services Affected |
Public Web Site |
|---|---|
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Mobile and Tablet Banking Apps |
| Maintenance Date |
Sunday ,18th May 2025
|
| Expected Unavailability Timing |
02:00 am- 06:00 am
|
| Functions Affected |
Credit cards block/unblock
During the maintenance period, customers may encounter intermittent issue while provisioning credit card in Apple and Google wallets. |
| Services Affected |
Online Banking |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Mobile and Tablet Banking Apps (Wealth) |
| Maintenance Date |
Every Sunday |
| Expected Unavailability Timing |
12:00 am - 6:00 am |
| Functions Affected | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Services Affected |
Online Banking (Wealth Dashboard) |
| Maintenance Date |
Every Sunday |
| Expected Unavailability Timing |
12:00 am - 6:00 am |
| Functions Affected | During our regular maintenance period which is on Sundays from 12:00 am to 6:00 am, some Wealth functions may not be available due to system outage. |
| Services Affected |
Phone Banking Services (Interactive Voice Response) |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
FAST Services |
| Maintenance Date |
Sunday , 18th May 2025 |
| Expected Unavailability Timing |
01:00 am – 07:30 am |
| Functions Affected | During the maintenance period, customers would not be able to send/receive FAST transfer to/from other local banks. |
| Services Affected |
GIRO Transfers |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Worldwide Transfer |
| Maintenance Date |
Sunday, 18th May 2025 |
| Expected Unavailability Timing |
00:00 am- 06:00 am |
| Functions Affected | During the maintenance period, customers would not be able to send/receive global transfers Family and Friends to/from their HSBC accounts overseas. |
| Services Affected |
Interaccount Transfer |
| Maintenance Date |
Sunday, 18th May 2025 |
| Expected Unavailability Timing |
00:00 am- 06:00 am |
| Functions Affected | During the maintenance period, customers would not be able to perform interaccount transfers. |
| Services Affected |
Global View |
| Maintenance Date |
Saturday , 7th June 2025 |
| Expected Unavailability Timing |
23:00 pm – 06:00 am |
| Functions Affected | During the maintenance period, customers would not be able to access their Global View accounts. |
| Services Affected |
FX Order Watch |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global Transfers |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global Transfer Family and Friends |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Global Money TransfersNA |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
ATMP Services |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Point-of-sale Transactions |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
| Services Affected |
Others |
| Maintenance Date |
NA |
| Expected Unavailability Timing |
NA |
| Functions Affected | NA |
For more information, call us on 1800-HSBC NOW (1800 4722 669) From outside of Singapore: (65) 6472 2669.