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Business woman using mobile; image used for HSBC Personal Banking update.

Introducing the new HSBC Personal Banking experience

Say hello to a simpler, more seamless way to bank as we integrate HSBC Advance into HSBC Personal Banking. You'll be able to look forward to a suite of privileges and capabilities coming your way with a refreshed HSBC Personal Banking experience from 1 November 2020.

What can you look forward to?

The refreshed HSBC Personal Banking experience integrates some of the best features of HSBC Advance, providing you access to a suite of capabilities and privileges without needing to maintain any additional eligibility criteria.

For existing HSBC Advance customers:

  • Removal of HSBC Advance eligibility criteria and related service fee
  • Simple, standardised deposit account fees
  • A simple way to earn up to 3.5% cashback with your HSBC Advance Credit Card
  • Continued convenience with your suite of capabilities and services

For existing HSBC Personal Banking customers:

  • Simple, standardised deposit account fees
  • A simple way to earn up to 3.5% cashback with your HSBC Advance Credit Card
  • Get access to our suite of digital wealth tools and international capabilities, which will be rolled out progressively

Welcome to a simpler way to bank

Removal of HSBC Advance eligibility criteria and related service fee

If you're an existing HSBC Advance customer, you won't need to worry about maintaining any HSBC Advance eligibility criteria, and will not be charged the monthly SGD10 Advance service fee from 1 November 2020.

Please note a monthly minimum account balance fee will apply for each Singapore dollar deposit account. Learn more.

With the integration with HSBC Personal Banking, we'll progressively be phasing out the HSBC Advance brand across our collaterals and platforms. These enhancements will have no impact on how you can use your accounts and services.

This means you'll continue to enjoy uninterrupted access to your existing banking services, including your HSBC Advance Account, debit card and cheque book. For mortgage, personal loans and time deposit customers, the rates applicable on your existing loan or time deposit will also not be impacted. 

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Man stacking coins.

Simple, standardised deposit account fees

We'll be standardising the minimum account balance fees and average daily balance requirements for Singapore dollar deposit accounts.

From 1 November 2020, a monthly minimum account balance fee of SGD5 will apply for each Singapore dollar deposit account you hold with us, if your account's average daily balance falls below SGD2,000 for the calendar month.

To help ease you through these changes, you will not be charged any minimum account balance fees for any of your Singapore dollar deposit accounts between 1 November 2020 and 30 April 2021. If you have multiple accounts with us, you may also wish to consolidate them during this period.

A simple way to earn up to 3.5% cashback with your HSBC Advance Credit Card

Unlock more value for your money with the HSBC Advance Credit Card, if you're an HSBC Everyday Global Account holder.

For HSBC Advance Credit Cardholders whose cards are approved on or after 1 October 2020

You'll earn the 1% Bonus Cashback1 (i.e. a total of up to 3.5% cashback) on your card spending if you meet the following monthly criteria:

• Deposit a minimum of SGD2,000 in fresh funds to your HSBC Everyday Global Account; and
• Make at least 5 transactions on your HSBC Advance Credit Card

For HSBC Advance Credit Cardholders whose cards are approved before 1 October 2020

You'll continue to enjoy your existing cashback benefits until 31 October 2020. With effect from 1 November 2020, the above new criteria to earn the 1% Bonus Cashback will apply.1

 

If you're an HSBC Advance, Premier or Jade banking customer, your perpetual annual fee waiver for the HSBC Advance Credit Card will cease from 1 November 2020. To help ease you through this transition, if your card is approved before 1 October 2020, you'll enjoy an extended waiver of your annual card fee for the next 2 card anniversaries. After that, an annual credit card fee of SGD192.60 (inclusive GST) will be charged.1

Woman using computer and holding credit card.
Woman texting on smartphone.

Enjoy access to our suite of digital wealth tools and international capabilities

We've integrated some of the best features of HSBC Advance, plus added even more convenience and privileges for your wealth and international needs. The bonus? You don't need to worry about maintaining any eligibility criteria.

Global View and Global Transfers:

See and manage your worldwide HSBC accounts all in just one place with online banking, and make instant Global Transfers to other eligible HSBC accounts with ease at no charge (HSBC Advance customers previously had to pay a SGD10 transfer fee per transaction).

Online trading platform:

Manage your wealth with ease anywhere you go by trading securities online.  

FX Order Watch:

Say goodbye to the days of having to head down to a money-changer or constantly keeping watch over foreign exchange (FX) rates. Set your own target FX rate to convert funds automatically via online banking and the HSBC QuickFX App - you'll even receive alerts when your designated FX rate is reached. 

 • HSBC debit cards: 

Enjoy overseas cash withdrawals at HSBC ATMs with no charges (HSBC Personal Banking customers were previously charged SGD3.50 per transaction)2.

If you're an existing HSBC Personal Banking customer, stay tuned as we progressively roll out these enhancements. You'll receive a notification when all the services above have been made available to you. For HSBC Advance customers, you'll continue to enjoy access to your existing services and capabilities.

Take your banking digital and unlock a whole world of benefits

Enjoy a full suite of capabilities and bank on the go with our online banking services.

Register for online banking

Don't have online banking? Get yours set up in just 3 simple steps.

Download the HSBC Singapore App and HSBC QuickFX App

Get started on the easiest, most convenient way to manage your accounts or FX needs on the go, anytime, anywhere.

Things you should know

With effect on 1 November 2020 (unless otherwise stated), we'll be amending our terms and conditions, as well as tariffs for the relevant products and services.

Frequently asked questions

Got a question about the changes or new benefits you'll get with the refreshed HSBC Personal Banking experience? Check out our FAQs.

Our Live Chat service is available on weekdays from 8.30am to 10.00pm and on weekends (including public holidays) from 10.00am to 10.00pm, to assist you with any queries you may have on HSBC Personal Banking. For any further queries, contact us via the HSBC Personal Banking hotline at 1800-HSBC NOW (1800-4722 669).

Terms and conditions

Please refer to the existing and new versions of the terms and conditions, and tariffs below for the respective products and services:
Existing Terms and Conditions (effective until 31 October 2020)
Fees and Charges (PDF)
New Terms and Conditions (effective on 1 November 2020 unless otherwise stated)
Fees and Charges (PDF) (effective 1 November 2020)
Existing Terms and Conditions (effective until 31 October 2020)
HSBC Advance Terms and Conditions (PDF)
New Terms and Conditions (effective on 1 November 2020 unless otherwise stated)
With effect on 1 November 2020, the HSBC Advance Terms and Conditions and relevant Advance Package will no longer be applicable.
Existing Terms and Conditions (effective until 31 October 2020)
HSBC Premier Terms and Conditions (PDF)
New Terms and Conditions (effective on 1 November 2020 unless otherwise stated)
HSBC Premier Terms and Conditions (effective 1 November 2020)
Existing Terms and Conditions (effective until 31 October 2020)
HSBC Jade Terms and Conditions (PDF)
New Terms and Conditions (effective on 1 November 2020 unless otherwise stated)
HSBC Jade Terms and Conditions (PDF) (effective 1 November 2020)
Existing Terms and Conditions (effective until 31 October 2020)
Personal Deposit Account Terms and Conditions
New Terms and Conditions (effective on 1 November 2020 unless otherwise stated)
Personal Deposit Account Terms and Conditions (effective 1 November 2020)
Existing Terms and Conditions (effective until 31 October 2020)
Terms and Conditions of HSBC Advance Credit Card Cashback Programme (existing)
New Terms and Conditions (effective on 1 November 2020 unless otherwise stated)
Terms and Conditions of HSBC Advance Credit Card Cashback Programme (new) 
Existing Terms and Conditions (effective until 31 October 2020)
FX Order Watch Services Terms & Conditions
New Terms and Conditions (effective on 1 November 2020 unless otherwise stated)
FX Order Watch Services Terms & Conditions (effective 1 November 2020)
Existing Terms and Conditions (effective until 31 October 2020)
Personal Line of Credit Promotion Terms & Conditions
New Terms and Conditions (effective on 1 November 2020 unless otherwise stated)
Personal Line of Credit Promotion Terms & Conditions (effective 1 November 2020)

Disclaimers

1Please refer to hsbc.com.sg/advancecard for the terms and conditions of the HSBC Advance Credit Card Cashback Programme, and details about the HSBC Advance Credit Card annual fee charges.

2This is applicable for overseas cash withdrawal at all HSBC ATMs worldwide, except in Argentina, France, Brazil, Greece, Malta, Mexico, New Zealand and Turkey.

Deposit Insurance Scheme

Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to S$75,000 in aggregate per depositor per Scheme member by law. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured.

This document is for information only and should not be construed as an offer to sell or the solicitation of an offer to purchase or subscribe for any investment. The information contained on this web site is intended for Singapore residents only and should not be construed as a distribution, an offer to sell, or a solicitation to buy any securities in any jurisdiction where such activities would be unlawful under the laws of such jurisdiction, The specific investment objectives, personal situation and particular needs of any person have not been taken in consideration. You should therefore not rely on it as investment advice. Before you make any investment decision, you may wish to consult a financial adviser. In the event that you choose not to seek advice from a financial adviser, you should carefully consider whether the investment product is suitable for you.