Simple access to your accounts
Phone banking
Find out which number to call, or how to register.
What you can do
Through our telephone banking service, you can:
- Suspend banking account(s) and internet banking if suspect compromised
- Check your balance
- Hear recent transactions
- Transfer money between your accounts and other HSBC accounts
- Card Activation/Overseas usage enrolment
- Request for credit card fee waiver
- Request exchange rate by SMS
- Speak to a phone banker for any enquiries
How it works
Our telephone banking lines are open 24 hours a day, 7 days a week.
You can carry out basic tasks on your own, like checking your balances and transferring money between your accounts. The user-friendly, automated menu has the most popular queries and transactions at the top of the list, saving you time.
If you have a more specific enquiry, you can speak to a member of our team.
Use the service
Already registered?
If you're already registered, call us now.
Outside Singapore, dial (65) 64722 669.
New to phone banking?
You can apply for the phone banking service at any of our branches or mail the application form to us.
Other ways to bank
Online banking
Bank securely at the branch that never closes.
Branch banking
Discover banking with a personal touch.
Mobile banking
Mobile apps put banking at your fingertips.