Top of main content
A man is using his phone on street, image used for HSBC Singapore Phone Banking

Phone Banking

Keep on top of your finances by phone

Simple access to your accounts

With our telephone banking service, you can access a full range of automated banking services or speak to a member of our team – all on a single number.

Phone banking

Find out which number to call, or how to register. 

What you can do

Through our telephone banking service, you can: 

  • Suspend banking account(s) and internet banking if suspect compromised
  • Check your balance
  • Hear recent transactions
  • Transfer money between your accounts and other HSBC accounts
  • Card Activation/Overseas usage enrolment
  • Request for credit card fee waiver
  • Request exchange rate by SMS
  • Speak to a phone banker for any enquiries

How it works

Our telephone banking lines are open 24 hours a day, 7 days a week.

You can carry out basic tasks on your own, like checking your balances and transferring money between your accounts. The user-friendly, automated menu has the most popular queries and transactions at the top of the list, saving you time.

If you have a more specific enquiry, you can speak to a member of our team.

Use the service

Already registered?

If you're already registered, call us now.

1800-HSBC NOW (4722 669)

Outside Singapore, dial (65) 64722 669.

New to phone banking?

You can apply for the phone banking service at any of our branches or mail the application form to us.

Other ways to bank

A woman is using the laptop image used for HSBC Singapore Online Banking.

Bank securely at the branch that never closes.

Two ladies are checking some documents; image use for HSBC Singapore branch listing page.

Discover banking with a personal touch.

A man is using online banking; image used for HSBC Singpaore Mobile Banking.

Mobile apps put banking at your fingertips.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.