Simple access to your accounts
With our telephone banking service, you can access a full range of automated banking services or speak to a member of our team – all on a single number.
Phone banking
Find out which number to call, or how to register.
What you can do
Through our telephone banking service, you can:
Check your balance
Hear recent transactions
Transfer money between your accounts and other HSBC accounts
Card Activation/Overseas usage enrolment
Request for credit card fee waiver
Request exchange rate by SMS
Speak to a phone banker for any enquiries
How it works
Our telephone banking lines are open 24 hours a day, 7 days a week.
You can carry out basic tasks on your own, like checking your balances and transferring money between your accounts. The user-friendly, automated menu has the most popular queries and transactions at the top of the list, saving you time.
If you have a more specific enquiry, you can speak to a member of our team.
Use the service
Already registered?
If you're already registered, call us now.
Outside Singapore, dial (65) 64722 669.
New to phone banking?
You can apply for the phone banking service at any of our branches or mail the application form to us.
Other ways to bank
Online banking
Bank securely at the branch that never closes.
Branch banking
Discover banking with a personal touch.
Mobile banking
Mobile apps put banking at your fingertips.