Simple access to your accounts
With our telephone banking service, you can access a full range of automated banking services or speak to a member of our team – all on a single number.
Find out which number to call, or how to register.
What you can do
Through our telephone banking service, you can:
Check your balance
Hear recent transactions
Transfer money between your accounts and other HSBC accounts
Card Activation/Overseas usage enrolment
Request for credit card fee waiver
Request exchange rate by SMS
Speak to a phone banker for any enquiries
How it works
Our telephone banking lines are open 24 hours a day, 7 days a week.
You can carry out basic tasks on your own, like checking your balances and transferring money between your accounts. The user-friendly, automated menu has the most popular queries and transactions at the top of the list, saving you time.
If you have a more specific enquiry, you can speak to a member of our team.