Set your own target FX rate
Set up an FX limit order
Find out whether you're eligible and what you need to do to get started.
FX Expertise at your fingertips all with a single log in on HSBC Singapore app
Whether you have a kid studying abroad, have an overseas mortgage, sending money to family or simply preparing to travel the world, now is one of the best times to do so with HSBC.
Our FX service is now integrated within the same HSBC Mobile app that you use to view your finances, invest and more, making it even more seamless and convenient.
You can manage your recent and past transactions more efficiently and repeat them with just a one touch access.
And with the FX Order Watch, the FX market never sleeps and we enhanced this FX facility to help create that seamless journey for you.
Once you set the target FX rate, we do the heavy lifting of tracking how it moves while you rest and put your time to use more effectively.
- Log in & tap on either the 'Wealth' tab or the Pay and transfer' tab.
- Select "Foreign exchange" and you can check the real time preferential FX rates.
- To set up your target rate to set up FXOW / FX Rate Alerts, tap on "Set your target rate" and continue the journey; and if you wish to cancel FXOW / FX Rate Alert, and continue the journey.
How it works
With FX Order Watch, you can:
- convert funds automatically at your target rate
- set up text or email notifications on rate alerts
- monitor live rate streams 24 hours a day and 5.5 days a week
- gather real-time market data and FX news
- check the market spot reference and historical trend chart for the past 5 years
- view technical analysis such as the Relative Strength Index, moving averages, support and resistance levels
- access related FX news and economic and technical analysis indicators provided by Reuters
- conduct transactions between 10 currencies, including Singapore dollar
Things to know
You can set up orders (minimum USD100) for currency pairs in these currencies: Australian dollar, Canadian dollar, Euro, Japanese yen, New Zealand dollar, Pound sterling, Singapore dollar, Swiss franc, US dollar and Hong Kong dollar.
The FX Order Watch service is available to all HSBC customers who have foreign currency accounts.
Do not have a foreign currency account? Open an Everyday Global Account that gives you access to up to 11 currencies to make a foreign currency exchange.
Cost of the service
There is no transaction fees and charges for the usage of this service.
Use the service
Log on to online banking
If you have foreign currency accounts, you can set up orders straightaway in online banking or the HSBC Singapore app.
Already registered for online banking?
Leave us your contact details and our Wealth Manager will be in touch with you.
Come and see us in a branch to set up your FX limit order.
Over the phone
You can contact our phone banking hotline:
In Singapore: 1800 - HSBC NOW (4722 669)
Calling from abroad: (65) 6-HSBC-NOW (4722 669)
Frequently asked questions
What kind of alerts will I get?
Can I cancel my order?
When will my orders be carried out?
At what rates are my orders carried out on?
My Watched Rate matched with interbank rates shown on Reuters and/or Bloomberg, but why is my order/alert not executed?
All conversion, foreign exchange rates and deposit rates used or provided are indicative only and subject to change by the Bank at any time (including intra day changes) without notice.
Data, information, news, videos and computation tools are provided for informational purposes only, and are not intended for trading purposes. The Bank shall not be liable for any errors or delays in the content or computation, or for any actions taken in reliance on the same. Information contained in this document is obtained from sources believed to be reliable; however HSBC does not guarantee its completeness or accuracy.
FX Order Watch Services Terms and Conditions apply.
1HSBC Watched Rate refers to the rate provided by the Bank to the Customer as the watched rate prior to the placement of any transfer instruction by the Customer, being the Client Target Conversion Rate with Bank spread incorporated.
2Client Target Conversion Rate refers to the exchange rate at which actual transfers shall be made to effect purchases of currencies which the custer may elect.
3Prevailing HSBC foreign exchange rate applicable to the relevant currencies refers to the prevailing HSBC foreign exchange rate applicable to the relevant currencies provided by HSBC market makers that may be different from the rates published by external sources such as Reuters and Bloomberg.
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