Switch to electronic statements today

There are 2 types of electronic statements available for you:

Email statement 

The statement is encrypted and sent directly to your inbox. To view the statement, simply follow the steps in the email to retrieve your unique password and unlock the statement. 

E-statement 

Your monthly statement for the last 12 months can be viewed on the HSBC Singapore Mobile Banking app or in online banking. Simply log on and you can conveniently view your statements. You can even save a copy for future reference. To download the app, just scan the QR code below. 

If you don’t have online banking, you can find out how to register. 

To sign up for email statements, download and complete the forms to receive credit card statements and/or banking, loan and investment account statements.

If you need to update your registered email address with HSBC, you can: 

• log on to online banking, select 'Personal details' and update the email address field
• allow HSBC to retrieve it via Myinfo 
• visit any of our branches
• complete the Change of personal particulars form and mail it back to us

As part of HSBC's sustainability efforts, from 1 July 2023, we will begin charging a monthly Paper Statement Fee of SGD2 for customers who opt to receive paper statements for their deposit accounts. We hope you will join our continued efforts to be more environmentally sustainable. But if you'd prefer to keep receiving printed statements, please submit a request using the forms below:

• Choose paper statements – Credit card accounts 
• Choose paper statements - Banking, Loan, and Investment Accounts
  
• Paper Statement Fee for Deposit Accounts - Frequently Asked Questions

Today we finance a number of industries that significantly contribute to greenhouse gas emissions. We have a strategy to help our customers to reduce their emissions and to reduce our own. For more information visit www.hsbc.com/sustainability