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Young girl taking picture out of airplane window; image used for HSBC Guidance on your relocation journey article page

Guidance on your relocation journey

International relocations are never easy - there is always so much to plan and prepare for. Even for seasoned expats, leaving your comfort zone is never easy, but with the right kind of help, it can be a journey of discovery, rather than a time of worry. Our relocation partner can help you move, arrive in your new home and settle in comfortably.

Singapore's orderliness and efficiency will amaze you, so you can look forward to that after you move over. The country/region offers many conveniences such as access to a world class public transportation network and well organised neighbourhoods that contain everything you'll need from daycare centres to supermarkets and dining establishments. However, the move could mean having to make certain lifestyle adjustments such as living in a smaller home and going without a car (have you heard? Car ownership in Singapore is the priciest in the world!). It helps to have relocation experts get you through the nitty gritty of your relocation journey.

Exclusively for HSBC customers

For HSBC Premier customers

  • Complimentary relocation consultation
  • Complimentary Meet and Greet1

For Premier and Personal Banking customers

  • Complimentary booking of temporary accommodation2
  • Complimentary home search3

For all HSBC customers

  • 10% off selected services. Pay using an HSBC banking account on other relocation services to enjoy a discount.

How HSBC helps you to relocate

  • Whether you're renting or buying, HSBC Premier and current accounts come with a complimentary cheque book service for you to place the deposit on your new home.
  • For homebuyers aiming to purchase their dream home in Singapore, we offer a wide range of home loan packages that will suit your lifestyle needs.

Santa Fe Relocation Services

Mother with three children in airport

Fret not, we can help you find the best place to live in Singapore and guide you through the entire process of settling in. We'll connect you with experts who can assist in making your moving transition smooth and easy. For your relocation needs, we partner with Santa Fe Relocation Services, a global mobility company with a full range of international relocation, immigration, moving, and destination services. What you'll find especially helpful is their pre-arrival relocation support services, which include relocation consultation, and assistance with temporary accommodation booking, home search, school search and employment visa application.

Airport Meet and Greet

Woman walks with a man carrying a luggage

On the day you fly in, you don't have to worry about navigating your way from the airport to the city. At Singapore Changi Airport, simply grab your luggage off the belt and find our Meet and Greet representative at your arrival gate. Our representative will load your luggage and send you to your destination in comfort and style. It's our way of rolling out the red carpet for our customers1.

Settling in

If you're still in the process of searching for a home when you arrive in Singapore, our partner can book your temporary accommodation from a preselected list based on your location and budget preferences. They will continue their home search for you, as well as assist in lease vetting and negotiations. Once you've found the home that's just right for you, they can help you settle in: whether it is setting up your utilities or giving you a tour of your new neighbourhood. You'll feel right at home in the Lion City in no time at all!

Plan ahead to enjoy the advantages of our partnership with Santa Fe Relocation Services.

Meet and Greet service is a complimentary service for HSBC Premier customers. An offer rate of SGD150 (excludes prevailing Goods and Services Tax) applies to HSBC Advance and Personal Banking customers.
Temporary accommodation booking applies to only licensed service apartments and fee does not include rental cost of the service apartment and any other costs incurred at the service apartment.
Real estate commission applies based on current market practice.


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Relocation Services

  • Complimentary relocation planning session
  • Booking of temporary accommodation
  • 10% off fees on flight bookings to Singapore
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Welcome package

  • Personalised welcome at Singapore Changi Airport
  • Complimentary Prepaid SIM card
  • Comfortable ride to your first destination

Have more questions? Let us give you a call.

No matter which stage of your relocation journey to Singapore you're at, we can help make your transition a smooth one. Leave us your contact details and we will contact you within 2 business days to answer all your questions.