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Notices

Important notices

Branch closure notice

We wish to inform you of the closures of the below locations:

Last date of operation Location
24 June 2022, 5pm

HSBC Collyer Quay Branch

9 Battery Road, #12-01 MYP Centre, Singapore 049910

09 July 2022, 12pm

HSBC Jewel Jade Centre

78 Airport Boulevard, #04-217 Jewel Changi Airport, Singapore 819666

16 July 2022, 12pm

HSBC Suntec City Branch

3 Temasek Boulevard, #02-738/739 Suntec City Mall, Singapore 038983

27 August 2022, 12pm

HSBC Jurong Branch and Safe Deposit Locker Facility

131 Jurong Gateway Road, #01-257/259, Singapore 600131

24 September 2022, 12pm

HSBC Hillview Branch

4 Hillview Rise, #01-10 HillV2, Singapore 667979

We wish to inform you of the closures of the below locations:

Last date of operation 24 June 2022, 5pm
Location

HSBC Collyer Quay Branch

9 Battery Road, #12-01 MYP Centre, Singapore 049910

Last date of operation 09 July 2022, 12pm
Location

HSBC Jewel Jade Centre

78 Airport Boulevard, #04-217 Jewel Changi Airport, Singapore 819666

Last date of operation 16 July 2022, 12pm
Location

HSBC Suntec City Branch

3 Temasek Boulevard, #02-738/739 Suntec City Mall, Singapore 038983

Last date of operation 27 August 2022, 12pm
Location

HSBC Jurong Branch and Safe Deposit Locker Facility

131 Jurong Gateway Road, #01-257/259, Singapore 600131

Last date of operation 24 September 2022, 12pm
Location

HSBC Hillview Branch

4 Hillview Rise, #01-10 HillV2, Singapore 667979

All banking services at these branches, including self-service facilities such as ATM and quick cheque deposit, will cease to operate on the dates mentioned above.

You can continue to visit our other branches for your branch banking needs. Please refer to the following location guide for your reference.

Branch Address Wealth and Personal Banking Business Banking
HSBC Raffles Place Branch 50 Raffles Place, Singapore Land Tower #01-03, Singapore 048623    
HSBC Claymore Branch 6 Claymore Hill, #01-01 Claymore Plaza, Singapore 229571    
HSBC Marine Parade Branch

80 Marine Parade Road, #01-92 Parkway Parade, Singapore 449269

   
HSBC Holland Village Branch

263 Holland Avenue, Singapore 278987

   
HSBC Serangoon Garden Branch

62 Serangoon Garden Way, Singapore 555958

   
HSBC Plaza Singapura Branch 68 Orchard Road #01-60 Plaza Singapura Singapore 238839    

You can continue to visit our other branches for your branch banking needs. Please refer to the following location guide for your reference.

Branch HSBC Raffles Place Branch
Address 50 Raffles Place, Singapore Land Tower #01-03, Singapore 048623
Wealth and Personal Banking  
Business Banking  
Branch HSBC Claymore Branch
Address 6 Claymore Hill, #01-01 Claymore Plaza, Singapore 229571
Wealth and Personal Banking  
Business Banking  
Branch HSBC Marine Parade Branch
Address

80 Marine Parade Road, #01-92 Parkway Parade, Singapore 449269

Wealth and Personal Banking  
Business Banking  
Branch HSBC Holland Village Branch
Address

263 Holland Avenue, Singapore 278987

Wealth and Personal Banking  
Business Banking  
Branch HSBC Serangoon Garden Branch
Address

62 Serangoon Garden Way, Singapore 555958

Wealth and Personal Banking  
Business Banking  
Branch HSBC Plaza Singapura Branch
Address 68 Orchard Road #01-60 Plaza Singapura Singapore 238839
Wealth and Personal Banking  
Business Banking  

You may also withdraw cash at our other branches and HSBC ATMs as well as ATM5 participating machines (Maybank, Citibank, Bank of China, State Bank of India and Standard Chartered Bank). Our QuickCash service also remains available at participating outlets island-wide, including Cold Storage, 7-Eleven, Giant, Guardian Health and Beauty and Market Place.

The HSBC Singapore app and HSBC Online Banking are available for your banking needs and you may also call us at 1800-HSBC NOW (4722 669) if you need further information.

Lastly, we would like to thank you for your continued support so far and we look forward to serving you in the years to come. 

Changes to Personal Line of Credit interest rate

With effect from 24 June 2022, the prevailing interest rate for HSBC Personal Line of Credit will be revised to 20.9% p.a.. Interest is calculated on a daily basis on the outstanding balance, subject to a minimum of SGD10 per month.

Changes to terms and conditions

With effect from 8 March 2022, the terms that apply to your HSBC credit card will be updated. The changes include:

(a) revisions to how the minimum payment amount is calculated and how your payments are applied; and

(b) clarifications to certain terms, such as when we can stop or delay a transaction, and when we'll assume communications are received by you.

Click here to view the updated Credit Card terms.

Revised Salary Bonus Interest Rate for HSBC eFlexi accounts

Effective 1 October 2021, the Bank will be revising the Salary Bonus Interest rate for HSBC eFlexi accounts.

Why is HSBC making this revision?

Central banks globally have reduced interest rates to address the slowdown in the economic growth. In line with the revision of both the Singapore Interbank rates and global interest rates, we are revising the salary bonus interest rate for HSBC eFlexi accounts.

What is the revision about?

Revised salary bonus interest rate for HSBC eFlexi accounts from 1 October 2021 will be as follows:

Banking Relationship
Salary Bonus Interest Average Daily Balance Cap
Salary Bonus Interest rate before 1 October 2021
Salary Bonus Interest rate from 1 October 2021
HSBC Premier Customers
SGD 100,000
0.40% p.a.
0.10% p.a.
HSBC Personal Banking Customers
SGD 25,000
0.40% p.a.
0.10% p.a.

Revised salary bonus interest rate for HSBC eFlexi accounts from 1 October 2021 will be as follows:

Banking Relationship
HSBC Premier Customers
Salary Bonus Interest Average Daily Balance Cap
SGD 100,000
Salary Bonus Interest rate before 1 October 2021
0.40% p.a.
Salary Bonus Interest rate from 1 October 2021
0.10% p.a.
Banking Relationship
HSBC Personal Banking Customers
Salary Bonus Interest Average Daily Balance Cap
SGD 25,000
Salary Bonus Interest rate before 1 October 2021
0.40% p.a.
Salary Bonus Interest rate from 1 October 2021
0.10% p.a.

Updates on HSBC Advance and HSBC Personal Banking

On 1 November 2020, we are integrating HSBC Advance into HSBC Personal Banking. Enjoy a refreshed HSBC Personal Banking experience complete with a suite of privileges and capabilities. The terms and conditions as well as tariffs for the relevant products and services will also be updated with effect from 1 November 2020.

Learn more about HSBC Personal Banking here.

Update to Jade Terms and Conditions

With effect from 30 August 2020, the HSBC Jade Terms and Conditions will be updated. Key highlights are as follows:

  • HSBC Jade will be updating its program under which clients that do not meet the required minimum Total Relationship Balance (TRB) of SGD1.2 million (where such clients had qualified for HSBC Jade under this criterion) may be transferred to another package or account with HSBC.
  • HSBC Jade clients have a period of 12 months from the month the Jade package is made available to them to meet the required TRB.
  • Following this 12 month period, HSBC will determine on a biannual basis if clients have maintained the minimum required TRB for the previous 6 months consecutively.
  • Clients who have not been able to maintain the required TRB for the previous 6 months consecutively will be notified and will have a period of 6 months as specified in the notice to meet the required TRB.
  • Clients who have not been able to meet the required TRB at the end of the 6 month period stated in the notice will no longer be eligible for HSBC Jade and will be notified accordingly.

Please refer to the old and new versions of the Terms and Conditions below:

Old Terms and Conditions (effective until 29 August 2020)
New Terms and Conditions (effective on 30 August 2020)
Jade Terms and Conditions (PDF)
Jade Terms and Conditions (PDF) (effective 30 August 2020)

Please refer to the old and new versions of the Terms and Conditions below:

Old Terms and Conditions (effective until 29 August 2020)
Jade Terms and Conditions (PDF)
New Terms and Conditions (effective on 30 August 2020)
Jade Terms and Conditions (PDF) (effective 30 August 2020)