Notices

With effect from 3 September 2023, our Contact Centre will cease to accept telegraphic transfer instructions from HSBC Premier Elite and HSBC Premier customers.

Customers can continue to initiate telegraphic transfer requests through:

• HSBC Singapore App
• HSBC Online Banking
• Telegraphic Transfer SmartForm
   

Please contact your Relationship Manager if you need further assistance.

In line with MAS's announcement (MAS Announces end-2025 Timeline to Eliminate Corporate Cheques) on 28 July 2023 to encourage the adoption of e-payment methods, HSBC will be charging for the issuance of cheques with effect from 01 November 2023.

Charges will be levied on your account on the next business day when a SGD or USD-denominated cheque issued by you is presented to HSBC for payment. Please ensure there are sufficient funds in your account to facilitate smooth processing of cheques and charges.  

There will be no changes to the prevailing charge for USD-denominated cheque deposits.

Charges on SGD-denominated cheque deposits will be implemented at a later stage. 

The applicable charges will be updated in our Fee and Charges Document, which will be published before 1 November 2023.  

For more information, you may visit our Ways to Bank page or MAS website.

If you need further help, you may call the HSBC hotline on 1800-HSBC NOW (4722669) or +65 6-HSBC NOW (6-4722 669).

We will be amending our fees and charges with effect from 1 Sep 2023. Learn more about the revised fees and charges.

We would like to inform you that HSBC Continental Europe (HSBC) has agreed to transfer its branch operations in Greece (HSBC Greece), including its branch network, deposits, investments, and lending products, to Pancreta Bank S.A. (Pancreta) (the Transfer).

The Transfer marks HSBC’s decision to cease completely the banking activities of HSBC Greece. The Transfer is subject to the approval of the Bank of Greece and is anticipated to occur on 28^th July 2023 after close of business. For more details, you may visit HSBC Greece website. 

What the Transfer means for you with regard to International Payments & Transfers

With effect from 26^th July 2023:

1. If you have accounts with HSBC Greece linked to the Global View service, Global View will no longer include your account balances with HSBC Greece and any related information. You can continue to access your other HSBC offshore accounts including Global View/Transfers services in the same way through HSBC Online Banking and/or the HSBC Mobile App for the countries you hold accounts in.
2. The Global Transfers Family and Friends service to send remittances to account with HSBC Greece will no longer be available.
3. If you have any registered international payees at HSBC Greece for the purposes of Global Transfers, these will no longer be available by 28^th July 2023. We would encourage you to register new international payees for payments to your beneficiaries in Greece. To do this, you will need the International Bank Account Number (IBAN) related to the bank account of your beneficiary in Greece.

Note: If you have any standing instructions or recurring payments set up via Global Transfers to HSBC Greece accounts, please review those payments and set up new payment instructions to the International Bank Account Number (IBAN) related to the bank account of your beneficiary in Greece.

You may also find alternative payment services on the HSBC Singapore website:

• Global Money Transfers | Everyday Global Account - HSBC SG
• Worldwide Transfers and Payments Services- HSBC SG

If you need further help, you may call the HSBC hotline on 1800-HSBC NOW (4722669) or +65 6-HSBC NOW (6-4722 669)

We would like to inform you that the merger between HSBC Oman and Sohar International Bank is expected to take place on Thursday, 17 August 2023 ('the official merger date'). After this date, HSBC Oman will no longer exist, and all our customers will be transferred to Sohar International (the Transfer).

The Transfer marks HSBC's decision to cease completely the banking activities of HSBC Oman. For more details, you may visit HSBC Oman website.

What the Transfer means for you with regard to International Payments & Transfers

With effect from 13th August 2023 :

1. If you have accounts with HSBC Oman linked to the Global View service, Global View will no longer include your account balances with HSBC Oman and any related information. You can continue to access your other HSBC offshore accounts including Global View/Transfers services in the same way through HSBC Online Banking and/or the HSBC Mobile App for the countries you hold accounts in.
2. The Global Transfers Family and Friends service to send remittances to accounts with HSBC Oman will no longer be available.
3. If you have any registered international payees at HSBC Oman for the purposes of Global Transfers, these will no longer be available from 13^th August 2023. We would encourage you to register new international payees for payments to your beneficiaries in Oman. To do this, you will need the International Bank Account Number (IBAN) related to the bank account of your beneficiary in Oman.

Note: If you have any standing instructions or recurring payments set up via Global Transfers to HSBC Oman accounts, please review those payments and set up new payment instructions to the International Bank Account Number (IBAN) related to the bank account of your beneficiary in Oman.

You may also find alternative payment services on the HSBC Singapore website:

• Global Money Transfers | Everyday Global Account - HSBC SG
• Worldwide Transfers and Payments Services- HSBC SG

If you need further help, you may call the HSBC hotline on 1800-HSBC NOW (4722669) or +65 6-HSBC NOW (6-4722 669)

Please note, the revised terms and conditions for Wealth Portfolio Lending will come into effect from 30 April 2023. For more information, call the HSBC Premier hotline or 1800-2278889 or the HSBC Customer Service hotline on 1800-HSBC Now (4722669). See our revised terms.

You can block access to your current, savings accounts and internet banking facilities through our automated phone banking system immediately in the event of a scam. Click here for more information.

All banking services at these branches, including self-service facilities such as ATM and quick cheque deposit, will cease to operate on the dates mentioned above.