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Notices

Important notices

Revision of 24-month Time Deposit Mortgage Rate

Please note that the 24-month Time Deposit Mortgage Rate (TDMR24) will be revised from 0.25% to 1.75% per annum with effect from 27 October 2022.

TDMR24 is based on the Bank's prevailing twenty-four (24) months Personal Banking Singapore Dollar Time Deposit rate for amounts from SGD5,000 to SGD49,999 or such other sum as may be determined by the Bank. View the Bank's prevailing 24-month Personal Banking Singapore Dollar Time Deposit rate.

Emergency kill switch to block access to your accounts immediately

You can block access to your current, savings accounts and internet banking facilities through our automated phone banking system immediately in the event of a scam. Click here for more information.

HSBC Plaza Singapura Branch Refurbishment

Please be informed that our HSBC Plaza Singapura Branch will undergo refurbishment works from Monday, 5 September 2022 to Tuesday, 1 November 2022.

During this period, the cash counter and its related services will be unavailable. However, you can continue to visit our Plaza Singapura branch for services relating to account opening, account servicing, financial advisory, ATM services and quick cheque deposit facility.

Click here for more information.

Branch closure notice

We wish to inform you of the closures of the below locations:

Last date of operation Location
24 June 2022, 5pm

HSBC Collyer Quay Branch

9 Battery Road, #12-01 MYP Centre, Singapore 049910

09 July 2022, 12pm

HSBC Jewel Jade Centre

78 Airport Boulevard, #04-217 Jewel Changi Airport, Singapore 819666

16 July 2022, 12pm

HSBC Suntec City Branch

3 Temasek Boulevard, #02-738/739 Suntec City Mall, Singapore 038983

27 August 2022, 12pm

HSBC Jurong Branch and Safe Deposit Locker Facility

131 Jurong Gateway Road, #01-257/259, Singapore 600131

24 September 2022, 12pm

HSBC Hillview Branch

4 Hillview Rise, #01-10 HillV2, Singapore 667979

We wish to inform you of the closures of the below locations:

Last date of operation 24 June 2022, 5pm
Location

HSBC Collyer Quay Branch

9 Battery Road, #12-01 MYP Centre, Singapore 049910

Last date of operation 09 July 2022, 12pm
Location

HSBC Jewel Jade Centre

78 Airport Boulevard, #04-217 Jewel Changi Airport, Singapore 819666

Last date of operation 16 July 2022, 12pm
Location

HSBC Suntec City Branch

3 Temasek Boulevard, #02-738/739 Suntec City Mall, Singapore 038983

Last date of operation 27 August 2022, 12pm
Location

HSBC Jurong Branch and Safe Deposit Locker Facility

131 Jurong Gateway Road, #01-257/259, Singapore 600131

Last date of operation 24 September 2022, 12pm
Location

HSBC Hillview Branch

4 Hillview Rise, #01-10 HillV2, Singapore 667979

All banking services at these branches, including self-service facilities such as ATM and quick cheque deposit, will cease to operate on the dates mentioned above.

You can continue to visit our other branches for your branch banking needs. Please refer to the following location guide for your reference.

Branch Address Wealth and Personal Banking Business Banking
HSBC Raffles Place Branch 50 Raffles Place, Singapore Land Tower #01-03, Singapore 048623    
HSBC Claymore Branch 6 Claymore Hill, #01-01 Claymore Plaza, Singapore 229571    
HSBC Marine Parade Branch

80 Marine Parade Road, #01-92 Parkway Parade, Singapore 449269

   
HSBC Holland Village Branch

263 Holland Avenue, Singapore 278987

   
HSBC Serangoon Garden Branch

62 Serangoon Garden Way, Singapore 555958

   
HSBC Plaza Singapura Branch 68 Orchard Road #01-60 Plaza Singapura Singapore 238839    

You can continue to visit our other branches for your branch banking needs. Please refer to the following location guide for your reference.

Branch HSBC Raffles Place Branch
Address 50 Raffles Place, Singapore Land Tower #01-03, Singapore 048623
Wealth and Personal Banking  
Business Banking  
Branch HSBC Claymore Branch
Address 6 Claymore Hill, #01-01 Claymore Plaza, Singapore 229571
Wealth and Personal Banking  
Business Banking  
Branch HSBC Marine Parade Branch
Address

80 Marine Parade Road, #01-92 Parkway Parade, Singapore 449269

Wealth and Personal Banking  
Business Banking  
Branch HSBC Holland Village Branch
Address

263 Holland Avenue, Singapore 278987

Wealth and Personal Banking  
Business Banking  
Branch HSBC Serangoon Garden Branch
Address

62 Serangoon Garden Way, Singapore 555958

Wealth and Personal Banking  
Business Banking  
Branch HSBC Plaza Singapura Branch
Address 68 Orchard Road #01-60 Plaza Singapura Singapore 238839
Wealth and Personal Banking  
Business Banking  

You may also withdraw cash at our other branches and HSBC ATMs as well as ATM5 participating machines (Maybank, Citibank, Bank of China, State Bank of India and Standard Chartered Bank). Our QuickCash service also remains available at participating outlets island-wide, including Cold Storage, 7-Eleven, Giant, Guardian Health and Beauty and Market Place.

The HSBC Singapore app and HSBC Online Banking are available for your banking needs and you may also call us at 1800-HSBC NOW (4722 669) if you need further information.

Lastly, we would like to thank you for your continued support so far and we look forward to serving you in the years to come.

Changes to terms and conditions

With effect from 8 March 2022, the terms that apply to your HSBC credit card will be updated. The changes include:

(a) revisions to how the minimum payment amount is calculated and how your payments are applied; and

(b) clarifications to certain terms, such as when we can stop or delay a transaction, and when we'll assume communications are received by you.

Click here to view the updated Credit Card terms.