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Important notices

Tampines One mall - HSBC ATM service removal

Our HSBC ATM located at Tampines One mall will be removed from service on 27 May 2023 due to the redevelopment of the shopping mall. 

Learn more about the nearest available HSBC ATM.

Paper Statement Fees

As part of HSBC's sustainability efforts, please note that we will begin charging a paper statement fee. Effective from 1 July 2023, a monthly paper statement fee of SGD2 will be charged to customer who opt to receive paper statements for their deposit accounts. The fee collected will be used to further our commitment to a global net zero economy.

Alternatively, register for Mobile/Online banking with your Singpass or Debit/ATM card details to receive electronic statements and view your past 12 months statements easily and securely via HSBC Singapore App or Online Banking. For more details, visit Mobile Banking with HSBC SG App | Ways to Bank - HSBC SG

Updates to fees and charges

We will be amending our fees and charges with effect from 12 June 2023. Learn more about the revised fees and charges.

Turn on Push Notifications for important alerts

For better security, we will increasingly use push notifications via HSBC Singapore App to keep you up-to-date on your accounts and transactions. From 1 June 2023 onwards, your current SMS notifications for interests credited (excluding promotional interests) to your deposit accounts will be changed to push notifications if you turn it on.

To enable us to send you important notifications, just follow these 3 easy steps:

Step 1: Login to HSBC Singapore App, tap on Bell icon (top right corner of home page).

Step 2: Click on ‘Turn on notifications’.

Step 3: Click on ‘Allow’ for notifications.

Changes to terms and conditions for Wealth Portfolio Lending

Please note, the revised terms and conditions for Wealth Portfolio Lending will come into effect from 30 April 2023. For more information, call the HSBC Premier hotline or 1800-2278889 or the HSBC Customer Service hotline on 1800-HSBC Now (4722669). See our revised terms.

Revision of Time Deposit Mortgage Rate 24

Please note that the Time Deposit Mortgage Rate 24 (TDMR24) will be revised from 1.75% to 3.00% per annum with effect from 28 February 2023.

TDMR24 is based on the Bank's prevailing twenty-four (24) months Personal Banking Singapore Dollar Time Deposit rate for amounts from SGD5,000 to SGD49,999 or such other sum as may be determined by the Bank. View the Bank's prevailing 24-month Personal Banking Singapore Dollar Time Deposit rate.

Emergency kill switch to block access to your accounts immediately

You can block access to your current, savings accounts and internet banking facilities through our automated phone banking system immediately in the event of a scam. Click here for more information.

All banking services at these branches, including self-service facilities such as ATM and quick cheque deposit, will cease to operate on the dates mentioned above.